Report an issue

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Create an issue report for the product non-conformance.

    Before you begin

    Role required: Product Non-conformance Submitter (sn_mfg_qm.product_non_conformance_submitter)

    About this task

    This task appears only when Now Assist capabilities are not available.

    Procedure

    1. Navigate to Dealer Portal > Catalogs > Categories > Quality issues > Report a product non-conformance.
    2. On the Report a product non-conformance form, fill in the fields.
      For a description of the field values, see Report a product non-conformance.
    3. Select Choose a file, to upload any available documents or images.
    4. Select Submit.
    5. In the Correction actions tab, Correction action can be viewed.