---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Recall a campaign phase

# Recall a campaign phase {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a recall campaign for a specific geography or a dealership.

## Before you begin

Role required: sn_rcl_claim_mgmt.recall_manager and sn_rcl_claim_mgmt.recall_phase_owner

## Procedure

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListsRecall ManagementMy CampaignsRecall Campaign Phases.
2. Select Create phase.
3. On the required recall campaign form, fill in the fields.  
   For a description of the field values, see [Recall campaign phase form](https://servicenow-prod.fluidtopics.net/NOtJfWElMfcYHFSjuFEdSQ "The recall campaign phase form enables you to add the recall campaign phases details.").
4. Select Save.

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