Create a campaign phase

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Create a recall campaign phase claim assigned to those logged in to the workspace.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to Workspaces > CSM/FSM Configurable Workspace > Lists > Recall Management > All Campaigns > All Campaign phases.
    2. Select New.
    3. Create a recall campaign phase by referring to Create My campaign phases.