Quality issue management data model

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The quality issue management (QIM) framework enables OEMs for documenting non-conformance, evaluating their effects on assets and customers, conducting root cause analysis, and implementing corrective, containment, and other remediation actions.

    The QIM brings together quality data, workflows, and stakeholders into a single system of record. This approach boosts transparency, speeds up resolutions, increases accountability, and supports continuous improvement efforts.

    The QIM involves the following tasks:
    • Issue detection and logging
    • Root cause analysis
    • Corrective and Preventive Actions (CAPA)
    • Outcome monitoring
    • Documentation
    Figure 1. Quality issue management data model
    Decorative