Product quality investigation form

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The PQI form enables you to add the investigation details.

    Table 1. Product quality investigation form
    Field Description
    Number Product quality investigation case task number is automatically generated. The number starts with PQI and incremented for every new report.
    Issue severity Choose the severity of the product quality investigation from the options:
    • Critical
    • Major
    • Moderate
    • Minor
    Issue type Choose the category of the product quality investigation, which helps classify the nature of the issue for accurate tracking and resolution.
    • Design
    • Process
    • Supplier
    • Material
    • Logistics
    • Documentation
    Owner Select the user responsible for the product quality investigation.
    Product model Select the product model.
    Problem solving methodology Select the type of methodology to solve the problem:
    • 8D: A comprehensive, team-based approach for complex issues (plan, team, describe, contain, root cause, correct, prevent, recognize)
    • 4D: A phased a phased approach for solving issues (Describe, contain, correct, close)
    • Other
    State Choose the state of the PQI.
    • Draft
    • New
    • In progress
    • Closed complete
    • Closed canceled
    • Closed incomplete
    Priority Choose the priority of the PQI.
    Assignment group Organizational units or teams responsible for handling specific tasks, cases, or issues.
    Assigned to User to whom the non-conformance case has been assigned.
    Total estimated cost Enter the total estimated cost of the PQI case.
    Total actual cost Enter the total actual cost of the PQI case.
    Short description Enter a short description on the PQI case.
    Description Enter the detailed description of the PQI.
    Escape point Identify the escape point, which is the nearest stage in the process where the root cause could have been detected but was overlooked.
    Report summary Enter the summary of the PQI report.