Review and approve a pre-authorization request

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Review and approve the pre-authorization request submitted by a dealer.

    Before you begin

    Role required: sn_claim_cmn.warranty_specialist

    Procedure

    1. Select Review & approve jobs.
    2. From the list, select one of the following tasks.
      TaskDescription
      Approve all Approve all job claim expenses.
      Reject all Reject all job claim expenses.
      Partially approved Partially approve the job claim expenses.
      Send back Send back the claim for additional information.
    3. Select Submit.
    4. Enter Submit claim comments.
    5. Select Confirm.