Pre-authorization

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • A pre-authorization request is a process to confirm the approval before initiating activities, such as repairs, material procurement, or labor costs that are included under warranty or service agreements. This procedure confirms that all required inspections and criteria are satisfied and duly authorized by the Warranty Specialist. When a claim is created, approved pre-authorization requests will automatically generate claim jobs. This process promotes quality assurance and operational efficiency in the process.