Manufacturing Commercial Operations landing page (Agents or CSM/FSM configurable workspace)

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Manufacturing Commercial Operations enables OEMs or manufacturers to use Agents workspace as a landing page to create sales promotion and recall campaigns. It also enables the agents to view, submit, review, and approve claims.

    Figure 1. MCO workspace landing page
    MCO Workspace

    The agent workspace landing page includes different sections and components.

    Table 1. Components of the agent workspace landing page
    Tabs/Fields Description
    Active claims Number of active claims that includes repair, recall, and sales promotion claims.
    Last updated in 7 days Recently updated claims.
    Active recall campaigns Active campaigns created and published by OEMs.
    Active sales promotions Active sales promotion campaigns created and published by OEMs.