---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Initial setup

# MCO initial setup {#ariaid-title1}

* Release version: Australia
* 
* Updated July 1, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the basic settings and organizational structure required before using Manufacturing Commercial Operations features.

Before you can use Manufacturing Commercial Operations (MCO) features, you must complete initial setup tasks. These tasks establish your organizational structure, user roles, and system prerequisites.

## What to explore next {#mco-initial-setup__section_ilv_ncq_tjc}

To learn more about MCO configuring and implementation, see:

* [Set up Manufacturing Commercial Operations](https://servicenow-prod.fluidtopics.net/7BwPFoTqvZRU2gmbI0Mv2w "Manufacturing Commercial Operations requires initial configuration of key components before users can begin managing manufacturing operations. Configure warranty contracts, labor codes, product models, assets, install base items, and dealer relationships in the following table.")
* [Implement a sales promotion setup](https://servicenow-prod.fluidtopics.net/4uO3fOLbk7I1NMdZ~IBK2Q "Set up sales promotions in your environment by installing the required application, configuring product models, assets, dealers, and roles, and then managing promotion campaigns and claims.")
* [Implement a recall campaign set up](https://servicenow-prod.fluidtopics.net/ecTqkhz_kCgA5sI8xLloOg "Set up a recall campaign to define corrective actions, identify impacted assets, create tracking phases, and control dealer visibility throughout the recall lifecycle.")
* [Configure dealer portal](https://servicenow-prod.fluidtopics.net/hmIcK68ZVfYkMPi29qwDTw "Configure the dealer portal in MCO to enable dealers to access recalls, submit claims, and manage self-service workflows.")
* [Set up inbound DMS integration](https://servicenow-prod.fluidtopics.net/QZtaSOFBesNnhDcTWZ8HjA "Route dealer records, orders, and updates from the dealer management system (DMS) into the original equipment manufacturer (OEM) instance (DMS to OEM ServiceNow instance) for processing.")