---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Create an impacted asset

# Create an impacted asset {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Identify an impacted asset that must be replaced or recalled.

## Before you begin

Role required: sn_rcl_claim_mgmt.recall_manager

## Procedure

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListsRecall ManagementMy CampaignsImpacted asset.
2. Select New.
3. On the form, fill in the fields.  
   {#mco-impacted-asset__table_ick_kgj_wfc__entry__2}

   | Fields | Description |
   |-|-|
   | Recall campaign | Name of the recall campaign. |
   | Recall campaign phase | Recall campaign phase that you want to recall. |
   | Repair claim case | Repair claim case number. |
   | Asset | Asset that you want to recall. |
   | Install base | Install base item. |
   [Table 1. impacted asset form]

   {#mco-impacted-asset__table_ick_kgj_wfc}
4. Select Save.

*[\>]: and then