---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Create a repair claim manually

# Create a repair claim manually {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a repair claim for the products under warranty or recall.

## Before you begin

Role required: Manufacturing operations admin

## Procedure

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListRepair.  
   Note:  
   Select any Case from the list.
2. Select New.
3. On the Claims details form, fill in the fields.  
   For a description of the field values, see [Claim details form](https://servicenow-prod.fluidtopics.net/befJVHCycHiao1BFNeqOrQ "The Claim details form enables the dealer to enter the claim details for the repair work performed.").
4. Select Continue.  
   The Claim jobs form appears.
5. Select Add claim jobs.
6. Set Type as Warranty or Recall.
7. On the Repair claim jobs form, fill in the fields.  
   For a description of the field values, see [Repair claim form](https://servicenow-prod.fluidtopics.net/8DQDPagL6HAXO24jvr0wdQ "The repair claim form enables you to enter the warranty and recall claim details.").
8. Select Submit.

## Result

The claim job is successfully submitted for review and approval.

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