---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Corrective actions

# Corrective actions {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Corrective action enables you to address the asset issue, either by eliminating or replacing the asset.

## Before you begin

Role required: sn_rcl_claim_mgmt.recall_manager

## Procedure

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListsRecall ManagementMy Campaigns.
2. Select the corresponding campaign record in which you want to create a corrective action.
3. Select Corrective Actions.
4. Select New.
5. On the corrective action form, fill in the fields.  
   For a description of the field values, see [Corrective action form](https://servicenow-prod.fluidtopics.net/0bwbQHLTNLJ71wS_UFustw "The corrective action form enables the OEM to address the asset issue, either by eliminating or replacing the asset.").
6. Select Save.  
   Ready to use option is displayed.  
   Note:  
   At least one "In use" corrective action is required to initiate the recall campaign to In-progress.

   Corrective action must contain at least one action charge line to move it to In use.

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