---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Corrective action form

# Corrective action form {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The corrective action form enables the OEM to address the asset issue, either by eliminating or replacing the asset.
{#mco-corrective-action-form__table_inl_hg3_wfc__entry__2}

| Field | Description |
|-|-|
| Number | Corrective action number that is automatically generated. The number starts with CA. |
| Name | Name of the corrective action. |
| Affected part | Choose the affected part. This is the part for which the corrective action is being performed. |
| State | State of the action. |
| Recall campaign | Recall campaign details that are fetched from [Recall campaign form](https://servicenow-prod.fluidtopics.net/n8hfBjV9oc0itquY5YQd2Q "The recall campaign form provides the original equipment manufacturer (OEM) with the required information to initiate a recall campaign."). |
| Mandatory | Option to set the corrective action as required. If selected, then the technician has to perform corrective action. |
| Remedy type | Remedy type specifies the corrective action as to what type of correction is being performed. * If remedy type is repair: only one corrective action charge is required. * If the remedy type is replacement: add the affected part. In the [Corrective action charges form](https://servicenow-prod.fluidtopics.net/Is0RYU~VrtRJk_RRjeE3IA "Corrective action charges form include the expenses related to addressing a non-conformance like labor charges."), select the Type as "Part" and the Main part. {#mco-corrective-action-form__ul_fv2_mhr_khc} |
| Impacted asset applicability | Applying conditions for the impacted assets table on the part of recall campaign. |
| Details | Brief detail about the corrective actions. |
[Table 1. Corrective action form fields]

{#mco-corrective-action-form__table_inl_hg3_wfc}