---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Product model

# Configure product model {#ariaid-title1}

* Release version: Australia
* 
* Updated June 30, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create and activate product models for finished products, parts, and components in Manufacturing Commercial Operations (MCO).

## Before you begin

Role required: Model Manager (model_manager role)

## About this task

You can define and manage both finished products and their individual parts or components as separate product model records. For example:

* Product: Alectri Lumora VX 2025 (Car)
* Component/Part: Alectri Airbag 65-77-91

Each of these entities is treated as a product model in the system.

## Procedure

1. Navigate to AllWorkspacesCSM/FSM Configurable Workspace.
2. Select the List icon.
3. Navigate MCO SetupProduct Models.
4. Select New.
5. Enter the product name.  
   For example, enter "Alectri Lumora VX 2025" for a finished product.
6. Select the product type of models.  
   For example, select a type such as "Component" for "Alectri Airbag 65-77-91".
7. Select Save.

## Result

The product model is created and ready for use in MCO processes such as warranty claims, recall campaigns, and quality investigations.

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