---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Approve all claims

# Approve all claims {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

As an OEM claims agent, approve all the claim request raised by the dealer.

## Before you begin

Role required: manufacturing operations admin (sn_mfg_cmn.manufacturing_operations_admin) or claims agent (sn_claim_cmn.claims_agent)

## Procedure

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListsSales promotion.  
   Note:  
   To create and navigate to the Review \& approve form, see [Create a sales promotion claim case](https://servicenow-prod.fluidtopics.net/kcYqSmjHr~Ys8wdAyUIdZA "Submit a sales promotion claim case to request incentive amounts for a completed sale.").
2. Select Review \& approve from Activities.
3. Select
4. Add Notes.  
   All the claims are approved and Claim Summary activity is displayed.
5. Select Complete.
6. View the sales promotion claim summary details by selecting Claim Summary

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