The workspace portal or the agent workspace enables the OEM or the manufacturers to create, view, and approve claims.

Tasks	Description
Repair claim	The OEM can create, view, and approve repair claims.
Sales promotion management	The OEM can create sales promotion for the customers based on the required criteria.
Sales promotion claim management	The OEM can create, view, and approve sales promotion claims.
Pre-authorization requests	The OEM can create, view, and approve pre-authorization request.
Product non-conformance	The OEM can create and view product non-conformance cases.
Product quality investigation	The OEM can create and view product quality investigation cases.
Remediation action plans	The OEM can create and view remediation action plans.