Reference Release version: Australia Updated March 12, 2026 1 minute to readReference topics provide additional information about Manufacturing Commercial Operations. Components installedSeveral types of components are installed with installation of the Manufacturing Commercial Operations application. These components include user roles, tables, plugins, ServiceNow Store applications, and business rules.Components installed with additional pluginsSeveral types of components are installed when you activate the Customer Service Management, Cash to lead, and Service Bridge applications.Data modelLearn about the Manufacturing Commercial Operations application as well as its entitlements and integrations by viewing the data model and integrations architecture diagrams. These diagrams show the relationships between the tables and roles within the application. They provide an overall picture of how the Manufacturing Commercial Operations application operates.MCO Integration APIsUse ServiceNow APIs to change functionality and add features in the Manufacturing Commercial Operations (MCO) solution.Repair formIncludes all the forms related to repair and recall.Sales promotion formIncludes all the forms related to the sales promotion.Quality issue management formIncludes all the forms related to quality issue management.General formGeneral forms used in MCO.Domain separation for MCODomain separation is supported for Manufacturing Commercial Operations. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including the users who can see and access data.
Reference Release version: Australia Updated March 12, 2026 1 minute to readReference topics provide additional information about Manufacturing Commercial Operations. Components installedSeveral types of components are installed with installation of the Manufacturing Commercial Operations application. These components include user roles, tables, plugins, ServiceNow Store applications, and business rules.Components installed with additional pluginsSeveral types of components are installed when you activate the Customer Service Management, Cash to lead, and Service Bridge applications.Data modelLearn about the Manufacturing Commercial Operations application as well as its entitlements and integrations by viewing the data model and integrations architecture diagrams. These diagrams show the relationships between the tables and roles within the application. They provide an overall picture of how the Manufacturing Commercial Operations application operates.MCO Integration APIsUse ServiceNow APIs to change functionality and add features in the Manufacturing Commercial Operations (MCO) solution.Repair formIncludes all the forms related to repair and recall.Sales promotion formIncludes all the forms related to the sales promotion.Quality issue management formIncludes all the forms related to quality issue management.General formGeneral forms used in MCO.Domain separation for MCODomain separation is supported for Manufacturing Commercial Operations. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including the users who can see and access data.