---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Manufacturing Commercial Operations

# Manufacturing Commercial Operations {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The  ServiceNow®
Manufacturing Commercial Operations (MCO) enables you to optimize sales, support, and service operations to enhance operational efficiency, lower costs, and improve productivity.

|-|-|-|
| [ExploreLearn how Manufacturing Commercial Operations can help you with its key features and benefits.](https://servicenow-prod.fluidtopics.net/Ql2b2xUk6tY0C5LJGrnZ7Q "The Manufacturing Commercial Operations helps your organization accelerate revenue, improve customer experiences, and reduce operational costs.") | [Configure Plan and customize Manufacturing Commercial Operations to meet your specific needs.](https://servicenow-prod.fluidtopics.net/2mMOo4PIoI0DTcD~ztagPw "Set up Manufacturing Commercial Operations to enable manufacturers to manage the end-to-end lifecycle of your manufacturing products.") | [IntegrateExtend Manufacturing Commercial Operations capabilities by integrating with other applications.](https://servicenow-prod.fluidtopics.net/af9DHA6sO5ej16eWg1sWBA "Extend the capabilities of Manufacturing Commercial Operations and connect with other departments to assist with quality issue management by integrating with other applications.") |
| [Use See how manufacturers, dealers, and consumers can use Manufacturing Commercial Operations to manage manufacturing ecosystems.](https://servicenow-prod.fluidtopics.net/eFku3IrdHCYMhO7W9gjJWA "Learn how Manufacturing Commercial Operations enables you to manage the end-to-end life-cycle of your products, subscriptions, and services.") | [ReferenceGet additional information about Manufacturing Commercial Operations use cases and components.](https://servicenow-prod.fluidtopics.net/DNDi6QZ0RQ~x8GHR96~5Mg "Reference topics provide additional information about Manufacturing Commercial Operations.") | [Data ModelFramework for workflow integration.](https://servicenow-prod.fluidtopics.net/fzQc9KYC71o23aKP_t5dHg "Learn about the Manufacturing Commercial Operations application as well as its entitlements and integrations by viewing the data model and integrations architecture diagrams. These diagrams show the relationships between the tables and roles within the application. They provide an overall picture of how the Manufacturing Commercial Operations application operates.") |
|   | [ServiceNow Otto for MCOUse ServiceNow Otto for MCO to enhance user productivity and efficiency through conversation and proactive experiences using Now Assist.](https://servicenow-prod.fluidtopics.net/WE~Fg_UZjwA35V9ij5iTbA "Use the ServiceNow Otto for Manufacturing Commercial Operations application to create the corrective actions and charges information for the dealers.") |   |
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## Additional resources {#manufacturing-overview__section_ygp_145_s2c}

* Learn more about what's new and changed at [Manufacturing Commercial Operations release notes](https://www.servicenow.com/docs/access?context=manufacturing-commercial-operations-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US).
* Log in to your ServiceNow® account and find additional information about implementing and deploying Manufacturing Commercial Operations features at the [Best Practices Library](https://mynow.servicenow.com/now/best-practices/home).
* Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
* Find useful resources related to your role and explore best practices at [ServiceNow Impact](https://www.servicenow.com/impact.html).
* Connect with other Manufacturing Commercial Operations users at [Now Community](https://www.servicenow.com/community/manufacturing/ct-p/manufacturing).
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