Plugins installed with Manufacturing Commercial Operations

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • With the ServiceNow® Manufacturing Commercial Operations main plugin, you can install all the dependent plugins that a customer is entitled to with Manufacturing Commercial Operations.

    The following table lists the Manufacturing Commercial Operations plugins that are installed with the Manufacturing Commercial Operations plugin.

    Table 1. Manufacturing Commercial Operations Plugins
    Feature Plugins Description
    Manufacturing Core Manufacturing Core

    [sn_mfg_cmn]

    Manage and maintain common components for MCO.
    Claim Common Common Claim

    [sn_claim_cmn]

    Manage all entities related to Base Claims within MCO.
    Dealer Portal Manufacturing dealer management

    [sn_dealer_mgmt]

    Manage all the entities related to dealer management within MCO.
    Sales Promotions and Claims Sales promotion management

    [sn_sales_prm_mgmt]

    Manage all the entities and flows related to sales promotion within MCO.
    Sales Promotions and Claims Sales promotion claim management

    [sn_sls_prm_clm_mgt]

    Manage all the entities and flows related to Sales Promotion Claims within MCO.
    Sales Promotions and Claims Sales promotion claim management advanced

    [sn_sls_prm_clm_adv]

    Provides playbook experience and manages workflows and all major functionalities related to Sales Promotion Claims within MCO.
    Warranty Claims Manufacturing labor common

    [sn_labr_cmn]

    Manage all the entities related to labor management within MCO.
    Repair Claims Manufacturing repair claim management advanced

    [sn_rep_clm_mgt_adv]

    Provides playbook experience and manage workflows and all major functionalities related to Repair Claims within MCO.
    Warranty Claims Manufacturing repair claim management

    [sn_repr_claim_mgmt]

    Manage all the entities and flows related to Repair Claims within MCO.
    Recall Campaigns and Claims Manufacturing recall claim management

    [sn_rcl_claim_mgmt]

    Manage all entities and flows related to Recall Campaigns and Claims within MCO.
    Remediation Core Remediation Core

    [com.sn_rm_core]

    Enables organizations to systematically identify root causes, plan and execute remediation actions, and track the cost of poor quality (CoPQ) to enhance improved accountability, efficiency, and continuous improvement.
    Manufacturing Quality Management Manufacturing Quality Management

    [com.sn_mfg_qm]

    Helps to identify product issues, create quality investigations to perform root cause analysis, and implement corrective and preventive actions (CAPA) to resolve issues and prevent recurrence.
    Integrations for Manufacturing Commercial Operations Integrations for Manufacturing Commercial Operations

    [app-mco-integrations]

    Provides integration functionality for all features