Plugins installed with Manufacturing Commercial Operations
With the ServiceNow® Manufacturing Commercial Operations main plugin, you can install all the dependent plugins that a customer is entitled to with Manufacturing Commercial Operations.
The following table lists the Manufacturing Commercial Operations plugins that are installed with the Manufacturing Commercial Operations plugin.
| Feature | Plugins | Description |
|---|---|---|
| Manufacturing Core | Manufacturing Core [sn_mfg_cmn] |
Manage and maintain common components for MCO. |
| Claim Common | Common Claim [sn_claim_cmn] |
Manage all entities related to Base Claims within MCO. |
| Dealer Portal | Manufacturing dealer management [sn_dealer_mgmt] |
Manage all the entities related to dealer management within MCO. |
| Sales Promotions and Claims | Sales promotion management [sn_sales_prm_mgmt] |
Manage all the entities and flows related to sales promotion within MCO. |
| Sales Promotions and Claims | Sales promotion claim management [sn_sls_prm_clm_mgt] |
Manage all the entities and flows related to Sales Promotion Claims within MCO. |
| Sales Promotions and Claims | Sales promotion claim management advanced [sn_sls_prm_clm_adv] |
Provides playbook experience and manages workflows and all major functionalities related to Sales Promotion Claims within MCO. |
| Warranty Claims | Manufacturing labor common [sn_labr_cmn] |
Manage all the entities related to labor management within MCO. |
| Repair Claims | Manufacturing repair claim management advanced [sn_rep_clm_mgt_adv] |
Provides playbook experience and manage workflows and all major functionalities related to Repair Claims within MCO. |
| Warranty Claims | Manufacturing repair claim management [sn_repr_claim_mgmt] |
Manage all the entities and flows related to Repair Claims within MCO. |
| Recall Campaigns and Claims | Manufacturing recall claim management [sn_rcl_claim_mgmt] |
Manage all entities and flows related to Recall Campaigns and Claims within MCO. |
| Remediation Core | Remediation Core [com.sn_rm_core] |
Enables organizations to systematically identify root causes, plan and execute remediation actions, and track the cost of poor quality (CoPQ) to enhance improved accountability, efficiency, and continuous improvement. |
| Manufacturing Quality Management | Manufacturing Quality Management [com.sn_mfg_qm] |
Helps to identify product issues, create quality investigations to perform root cause analysis, and implement corrective and preventive actions (CAPA) to resolve issues and prevent recurrence. |
| Integrations for Manufacturing Commercial Operations | Integrations for Manufacturing Commercial Operations [app-mco-integrations] |
Provides integration functionality for all features |