MCO core

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Manufacturing Commercial Operations Manufacturing Commercial Operations (MCO) features enables you to raise sale promotion and recall campaign and raise claim requests for repair.

    Table 1. MCO core features
    Features Description
    Sales promotion The sales promotion framework provides OEMs with the tools to efficiently publish and manage promotional campaigns.
    Recall campaign A recall process is a systematic procedure initiated by Original Equipment Manufacturers (OEMs) to address defects or issues identified in their products after they have been distributed to customers.
    Repair claims In Repair claims, customers report product issues to the dealer, who diagnoses, repairs, and requests reimbursement for the work done.
    Pre-authorization To be updated