Install Manufacturing Commercial Operations

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Install the Manufacturing Commercial Operations Core application with the admin role. The application includes demo data Manufacturing Commercial Operations core and installs related ServiceNow® store applications and plugins that aren’t already installed.

    Before you begin

    Role required: admin

    About this task

    The following items are installed with Manufacturing Commercial Operations:
    • Roles
    • Tables
    • Plugins
    • ServiceNow Store applications

    The Manufacturing Commercial Operations Core application is dependent on the Product Catalog Management Core, CIWF UI components, and Industry Core applications.

    To review all the plugins that are activated by installing the Sales promotion management, Manufacturing recall management, and Manufacturing repair management, see Plugins installed with Manufacturing Commercial Operations.

    For more information on the components, see Components installed.

    Procedure

    1. Navigate to All > System Application > All Available Applications > All..
    2. Find the Manufacturing Commercial Operations Core application using the filter criteria and search bar.
      You can search for the application by its name or ID. If you can’t find the application, you might have to request it from the ServiceNow Store.
      • Sales promotion claim management [sn_sls_prm_clm_mgt]
      • Manufacturing repair claim management [sn_repr_claim_mgmt]
      • Manufacturing recall claim management [sn_rcl_claim_mgmt]
      • Remediation Core [com.sn_rm_core]
      • Manufacturing Quality Management [com.sn_mfg_qm]
      • Integrations for Manufacturing Commercial Operations [app-mco-integrations]

      Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    3. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
    4. Select Install.