Associating a task cause

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • Associate a cause to a RCA for the root cause analysis of the product non-conformance.

    시작하기 전에

    Role required: admin

    프로시저

    1. Navigate to Workspaces > CSM/FSM Configurable Workspace > List > Product Non Conformance Case > Root Cause Analysis Task > Task Cause Association.
    2. Select New.
    3. On the Task Cause Association form, fill in the following fields.
      표 1. Task cause associations field
      Field Description
      Issue Issue record number.
      RCA RCA record for which this task is being created.
      Cause Cause of the issue.
      Type Type of task cause.
      • Possible
      • Probable
      • Root cause
      • Contributing factor
    4. Select Save.