Submit a repair claim for recall

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • Create a recall claim and submit it for approval.

    시작하기 전에

    Role required: admin

    프로시저

    1. Navigate to Dealer Portal > Catalogs > Customer operations > Repair claim.
    2. On the Claim details form, fill in the fields .
      For a description of the field values, see Claim details form.
    3. Select Continue.
      The Claim jobs form appears.
    4. Select Add claim jobs.
    5. Set Type to Recall.
    6. On the Claim jobs form, fill in the fields.
      For a description of the field values, see Repair claim form.
    7. Select Submit.

    결과

    The Claim job is successfully submitted for review and approval.