The report a product non-conformance form enables you to add the issue details.

표 1. Report a product non-conformance form

Field	Description
Install Base	Install base item that has the issue.
Issue severity	Severity of the non-conformance case from the options: Critical Major Moderate Minor
Issue type	Category of the non-conformance case, which helps classify the nature of the issue for accurate tracking and resolution. Design Process Supplier Material Logistics Documentation
Priority	Priority of the non-conformance case.
Complaint type	Complaint type. Product Location Service Delivery Warranty Installation
Short description	Short description on the non-conformance case.
Issue description	Issue description of the non-conformance case.
What is the problem about?	Description of the problem or incident in clear, concise terms.
Why is solving the problem important?	Outcome of solving the problem.
When did it occur and how often?	Timeline of the issue: When it was first detected, when it occurred, and the duration of its impact.
Where did it occur?	Location of the issue.
Who first reported the problem?	Individuals or teams involved in the issue or affected by it.
How many parts/units/customers are affected?	Number of parts or customer affected by this issue.
How was the problem first detected?	How the problem was detected.
Additional comments and changes	Additional notes, it any.