--- Release : - australia ft:locale : - 한국어 ft:publication_title : - 호주 대화형 인터페이스 ft:clusterId : - convint bundleId : - convint workflow : - Platform --- 호주 대화형 인터페이스 - [대화형 인터페이스](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/convint-landing-page.html?contentId=9FIBzCllQ1W4UgcG5c0ZoA) - [대화형 인터페이스 콘솔](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ci-console.html?contentId=OubBWoK5yEbGaPgwlQs8qw) - [대화형 인터페이스 콘솔 탐색](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/exploring-ci.html?contentId=fI7gPei1zEZ_~KccZUxzBg) - [애플리케이션 모니터링 및 관리 대화형 인터페이스](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/monitor-manage-ci-applications.html?contentId=gw9Psq_cuw_niRNk~cN0Iw) - [대화형 인터페이스의 채널](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ci-channels-overview.html?contentId=IdvyZ55EWP57F~5EB0QBVA) - [채널에 대한 라이브 에이전트 지원 사용 안 함](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/disable-live-agent-support-channel.html?contentId=kwMJkIBUVMFAtieuEIHDKA) - [메시징 채널에서 비동기 채팅 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/async-chat.html?contentId=ETiDdiYB87unZEdzC9hygQ) - [웹 채널에 대한 비동기 채팅 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/configure-async-web.html?contentId=k8GPyvi39lD1dlfbXdRUnA) - [구성요소 설치 대화형 인터페이스](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ci-home-install-components.html?contentId=FtIncKCSCc5qFbNhXSru2w) - [대화형 인터페이스 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ci-configuring.html?contentId=fAUbhe_CnlGPVsYWcC~kXg) - [일반 채팅 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ci-configuring-chat-features.html?contentId=16IyqqNUVQcRG27cZYhOeg) - [도우미 화면에서 LLM 가상 에이전트 관리](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/manage-llm-va.html?contentId=37t63cnZFhkS95a6VoimLQ) - [포털에 봇 추가](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ac-configure-bot-portal.html?contentId=7~HXqHbvSrHF~8pmhUWKQA) - [채팅 클라이언트 브랜딩](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/branding-chat-client.html?contentId=6yskERfSUIt0zksIpIaj4A) - [브랜드 봇의 새 사용자 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ci-create-new-branded-bot.html?contentId=Qv4lmfC6_~Y6OI3ZfDCXkQ) - [봇의 브랜딩 설정 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ac-configure-chat-branding.html?contentId=niRgzk9EHmU5wUQlBUBdFg) - [채팅 위젯에서 메시지 미리 보기 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/web-client-message-preview.html?contentId=_QUmfPiHXd4uvJYFDOp2~Q) - [채팅 위젯에 대한 공개 접근 활성화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/enable-public-access-web-client.html?contentId=DPX8E9NcUTQejr69zCpJtw) - [채팅 정보를 저장하는 변수 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ac-configure-context-variables.html?contentId=FqUOJvgA2UETsnM2Q3wrdQ) - [라이브 에이전트 채팅 컨텍스트 변수](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/live-agent-chat-context-vars.html?contentId=inBO6ROZO1Rp4sPnw~fppg) - [변경 가상 에이전트 및 에이전트 채팅 시스템 메시지](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ac-change-system-messages.html?contentId=tFQs37982yn134jj7eVqyA) - [대화형 인터페이스의 URL 탐색](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/url-navigation-ci.html?contentId=hoO6VJTDatV~aOxHQGlp8A) - [채팅 링크에 대한 URL 탐색 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ac-configure-url-navigation.html?contentId=CBmPZS1y~b9Pad_IXPS6LA) - [스마트 링크 기본 설정 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/create-smart-link-preference.html?contentId=cqGcj~LHuIIMW~3PPMl0Fg) - [채팅 설문 조사 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/create-chat-surveys.html?contentId=ETVXSBYPWzot5yBfc4PYIw) - [사전 채팅 설문 조사 구성 정의](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ac-configure-pre-chat-surveys.html?contentId=qz1gB126WOPdxqh89iJ3ug) - [사후 채팅 설문 조사 구성 정의](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/define-post-chat-survey-config.html?contentId=kIOeYvmIugxzJFvFdbiaVg) - [주제 디스커버리를 위한 컨텍스트 변수와 함께 사전 채팅 설문 조사 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/using-context-intent-prechat-survey.html?contentId=ikrw89iP7f5t6_dGdw1KRA) - [주제 컨텍스트 의도 구성 정의](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ac-configure-context-topic-intent.html?contentId=S3XEO0nMNeKq~uBRw~ovJQ) - [대화형 인터페이스 안내 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ci-guided-setup.html?contentId=JeL3GS9iysYhituhHOfj4A) - [대화형 인터페이스 참조](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ci-reference-parent.html?contentId=32ajT6Cheg0I6hqPU8WHqg) - [대화형 인터페이스의 데이터 관리](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/va-data-mgmt.html?contentId=ZRiwk6gpBbqohsZFT7Ig3g) - [테이블에 대한 가상 에이전트 테이블 정리 활성화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/activate-va-table-cleaning.html?contentId=47VQUj6JjRDVYFppTZd0dw) - [상호작용 인사이트 테이블](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/ci-interaction-insights-table.html?contentId=FvLS9W7SSOVZOCB42kT9YA) - [가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/virtual-agent-landing-page.html?contentId=w1A78EF6OY055mTo_l1B9Q) - [탐색](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/exploring-virtual-agent.html?contentId=1xxHehXVLkgjrt5rqkeCJQ) - [가상 에이전트에서 에이전트 대화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/agentic-conversations-vad.html?contentId=5fMgUtKzFVYwAYSgoBNPPA) - [가상 에이전트 NLU용 채팅 위젯 인터페이스](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-conversational-interface-options.html?contentId=6KmEfAv1zSsnR8CkeHRbuQ) - [예: 알림으로 자산 새로 고침 가상 에이전트 대화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/example-va-conversation.html?contentId=o18NLTNBDy8YxJXX~NBEYw) - [가상 에이전트 디자이너에서 자산 새로 고침 주제 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-example-conv-asset-refresh.html?contentId=54Ky1gv0sm2FOJD3JwVA2Q) - [자산 새로 고침 주제에서 미해결 인시던트 워크플로우 만들기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-example-asset-refresh-flow2.html?contentId=_vli6jcP0DdzVh3W0MEV8A) - [추가 정보 워크플로우 만들기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-example-asset-refresh-flow3.html?contentId=NiLCN5cCMw5_sG~nr~sJAA) - [자산 새로 고침 주제에 대한 알림 만들기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-example-asset-refresh-notification.html?contentId=If1xrM6kPU9YQxfkAVnJhQ) - [자산 새로 고침 알림에 컨텐츠 연결](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/associate-content-example-notification.html?contentId=fMEOeM2bVlUjwOGT5xjcsg) - [가상 에이전트에서 LLM 주제 디스커버리](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-llm.html?contentId=N07XUkHYgoO0QjW7ztHRGA) - [주제에 대한 가상 에이전트 LLM 설명 및 지침 가이드라인](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-llm-description-guidelines.html?contentId=s2aEQ_fToIw_2OUY9O0cgQ) - [가상 에이전트 에서 자연어 이해(NLU) 주제 검색](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-NLU.html?contentId=yhLuFyrSugFS88HS5MlTpw) - [키워드에 비해 자연어 모델의 장점](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/advantages-nlu.html?contentId=APlQsZTsC4qp_XyV8qRjzg) - [대화 상자 관련 법 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/c_dialog-acts.html?contentId=7zUtXv~Ez~JXbqgvzJCawQ) - [가상 에이전트에서 NLU 구현](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/implement-nlu-va.html?contentId=_TzHYjdy_R4~bEGw0br18w) - [가상 에이전트 Lite](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-lite.html?contentId=G~yAYkDa5XJnOY3fylOqIQ) - [가상 에이전트 Lite에 대한 빠른 시작](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/quick-start-va-lite.html?contentId=LWH1p2ryBlUfVyy1WZnqzQ) - [주제 미리 보기 및 테스트 ITSM 가상 에이전트 Lite](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/test-valite-topic.html?contentId=lTg6UGhaM~YZm4UwAI0rmQ) - [주제 복제 및 게시 가상 에이전트 Lite](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/duplicate-publish-valite-topic.html?contentId=aWF1DlIASajTmn06N5aiKg) - [활성화 및 시작하기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-quick-start.html?contentId=~dxeA7UXsA9zNr2lraL5mA) - [가상 에이전트 활성화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/activate-virtual-agent.html?contentId=Vm~COjDOqf8jzrxdisXv6Q) - [가상 에이전트 앱과 함께 설치되는 구성요소](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/installed-wth-virtual-agent.html?contentId=M7cwknmqXWTzEmlO3qlvwg) - [가상 에이전트 역할](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/VA-roles.html?contentId=c8K2ihbHQ0~Af3GEcpwNzg) - [가상 에이전트 플러그인 설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/activate-va-plugins.html?contentId=bzEBd3YSxDOvjAuH3DL9FA) - [가상 에이전트용 추가 플러그인](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/additional-va-plugins.html?contentId=g3PAvZXXEeOnD_V~5o40XA) - [사전 구축 가상 에이전트 된 주제, 주제 블록 및 ServiceNow NLU 모델](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/prebuilt-topics-ITSM.html?contentId=caH~xhfkxlW7HpbzMDiIOw) - [구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-virtual-agent.html?contentId=jhaY6xUjuBDI33lmvc7dEw) - [채팅 경험 사용자 지정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-conversation-settings.html?contentId=68~yvj_~wxdM2c1HPym_6g) - [설정 주제 작업](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/working-setup-topics.html?contentId=luTwQ~MzEDzKTHsfX1TtVw) - [나에게 모든 항목 표시 단추의 텍스트 변경](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/change-va-showme.html?contentId=yzMU76yF__Nv8cfdFiTo9w) - [나에게 모든 항목 표시 단추 숨기기 또는 표시](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/hide-reveal-sme-button.html?contentId=_lx0UB56i~OGhTKGA5dx4w) - [인사말 설정 항목에서 인사말 메시지 변경 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-welcome-topic-selection-msgs.html?contentId=zvJxyhYWvTc970uWaavYVA) - [채팅 경험 구성 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-default-chat-experience.html?contentId=0EQ9xxDnrEuIgigGqLfMSA) - [채팅 경험 테스트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/test-custom-experience.html?contentId=LPbf2npRgZWxEIErXjR6hA) - [가상 에이전트에서 NLU 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-nlu-settings.html?contentId=XjEaf~1nDeyFN3ReHaaQxw) - [IBM Watson Assistant를 용 NLU 제공자로 구성 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-watson-service-integration.html?contentId=I_U2EIFc1ZY7D710hQqy~w) - [ES를 에 대한 NLU 제공자로 구성 Google Dialogflow가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-dialogflow-es-integration.html?contentId=WuSFKebFSE0~_~V~QEj07A) - [ES에서 Google Dialogflow 서비스 계정 및 개인 키 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/vad-create-srvc-acct-key-dialogflow.html?contentId=KTudXjLOGHe9DyvhquF2Kw) - [Java 키 스토어(JKS) 파일을 생성하고 인스턴스에 보안 ServiceNow 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/vad-configure-dialogflow-security.html?contentId=PFhqcxiMuPBU5NyvMA7_ww) - [활성화 및 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/activate-ggl-df-es-service.html?contentId=SGsTzr1VsANDXQyfAjJ0vQ) - [가상 에이전트가상 에이전트 디자이너 에서 ES NLU로 Google Dialogflow테스트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/test-va-nlu-dialogflow.html?contentId=5ooqDPw7tphisI8RQpEvKg) - [사용자 입력 처리 기능 향상](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/natural-language-user-response-handling.html?contentId=AfYQVEDHMJBQiiw6spLtkQ) - [향상된 자연어 사용자 입력 처리 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/set-up-natural-lang-handling-other-nlu.html?contentId=EeygRmidI2HrfAdHyD4ydQ) - [웹 페이지에 추가 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/use-portable-va-web-client.html?contentId=0c3emJfNQfDZEJBX6lF7Kg) - [휴대용 가상 에이전트 채팅 위젯 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-portable-va-web-client.html?contentId=Ovu6MhctN7FCFWFsM8gHHw) - [외부 공급업체 웹 사이트에 휴대용 가상 에이전트 채팅 위젯 추가](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/add-portable-va-client-website.html?contentId=Akzgr8c0N8E9ThTnRJG81g) - [외부 웹 페이지에 채팅 위젯 포함 가상 에이전트 (레거시 방법)](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-va-standalone-client.html?contentId=8hQ9_ah1tZof9vFOlxj6Hw) - [모바일 애플리케이션용 구성 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-va-mobile-web-client.html?contentId=SsEcWFXHkZLeuWUn9dWLCw) - [Now Mobile 읽지 않은 채팅 및 가상 에이전트 메시지 알림](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-mobile-unread-messages.html?contentId=9Di3FNnLO2zvl72ojnyfrQ) - [스타일 템플릿 보기 및 수정 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/modify-va-templates.html?contentId=pMJI2gnIhP6yiawOWbLGtg) - [가상 에이전트에서 다중 활성 대화 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/c_multiple-active-conversations-va.html?contentId=mRWXEgUl7j96U7KBSeYoGQ) - [다중 활성 대화에 대한 포털 소비자 컨텍스트 값 설정 NLU](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/t_set-portal-consumer-context-values-multiple-active-conversations.html?contentId=cdWMJd8Ku_O_X78N9cMspA) - [여러 활성 대화에 대한 기본 NLU 컨텍스트 값 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/t_set-default-context-value-multiple-active-conversations.html?contentId=LCQ7ygMvcA_uljSLrPrd3Q) - [가상 에이전트에서 여러 활성 대화 활성화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/t_activate-multiple-active-conversations-va.html?contentId=z5_bnYtqoPLIZXM~Uyit0g) - [여러 포털을 통한 알림 라우팅 가상 에이전트 NLU](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/t_route-va-notifications-multiple-portals.html?contentId=dfcgvSY7_EFhKgqryvdbig) - [가상 에이전트에서 카탈로그 및 자동 파일럿 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-catalogs.html?contentId=wDDn3JpxvDNAI3eKK~3I9A) - [카탈로그 브랜딩 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-catalogs-branding.html?contentId=lVcOrokHOGoz_KuJyxOi7g) - [알림 구성 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configuring-va-notifications.html?contentId=3r~R2_vlMPhmKjt9rW1_Sg) - [알림 생성 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-va-notifications.html?contentId=MRUOfH1RAyB9_HlRZolFGQ) - [알림 수신자 가상 에이전트 추가 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-additional-recipients.html?contentId=qK_IRCpCXqulzhRUlDHLQA) - [알림 콘텐츠 정의 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/define-va-notif-contents.html?contentId=4yHN97fYzY2iEtVIdSSmkQ) - [알림에 대한 가상 에이전트 제공 채널 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-delivery-channel.html?contentId=OeUAvERedSzQxFn~0MMPug) - [알림 작업 정의 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/define-va-notif-actions.html?contentId=fJmVcYFjMqnkWDqdfguGNw) - [알림 콘텐츠에 가상 에이전트 대한 링크 작업 정의](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/define-va-notif-link-actions.html?contentId=~_HriCzlI5pbrpgqQcD2eA) - [알림 활성화 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/enable-va-notifications.html?contentId=rvWWwsa28GJImaGzeJBSCw) - 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[테스트 상세 정보](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/test-llm-details.html?contentId=HdFkb~m48vjYGtxEmlb32w) - [테스트 NLU/키워드 주제](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-designer-testing.html?contentId=dgRqZu3FO6qCKQZqUR~pEg) - [NLU가상 에이전트 디자이너에서 모델 교육 및 테스트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/train-test-publish-nlu-model-vad.html?contentId=YkXIIONE58Ao8E3wDiuWXQ) - [주제 디스커버리를 사용하는 NLU 주제에 대한 가상 에이전트 자동 테스트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/automated-testing-va-topics.html?contentId=6v3zkykatb7Q_ihZlJEcJw) - [가상 에이전트 디자이너에서 자동화된 테스트 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-automated-test-vad.html?contentId=FAZxPLy6_WA2iT5hVxBh7A) - [가상 에이전트 디자이너에서 자동화된 테스트 케이스 관리 및 실행](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/manage-automated-test-cases.html?contentId=NHW81bL617pYqTJcftfozA) - [주제의 사용자 테스트 가상 에이전트 에서 동적 입력으로 인한 실패 처리](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/t_handle-dynamic-inputs-user-testing.html?contentId=PpoKdvlMTlEKizhMBPFLmg) - [주제 디 가상 에이전트 버그](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/virtual-agent-troubleshooting-guide.html?contentId=U7K2paMoSKt6qLLhW5Dlnw) - [해결 자연어 이해 (NLU) 주제 검색 문제](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-topic-discovery-issues.html?contentId=Z1qhYxjPGLuGL4SArONfnQ) - [NLU 주제 검색 논리](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/how-topic-discovery-works.html?contentId=V4nszGe_01_GWXUYaWOrjw) - [주제 게시 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/publish-virtual-agent-topic.html?contentId=01UAyTSuP~5b1hxgfWGzcg) - [주제 삭제 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/delete-virtual-agent-topic.html?contentId=ilL964sgQKkEfTYD_gFkVA) - [LLM 자산 승격 또는 강등](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/promote-demote-va-topics.html?contentId=PVF_0s7~CkMZiHaCE8A5vw) - [승격된 LLM 자산 재정렬](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/sort-promoted-va-topics.html?contentId=dtzE6xw3deYD1sB3sq7xow) - [대화형 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/asset-lib-conv-settings.html?contentId=6FAG~a49bKTeWKr417MeRw) - [승격된 자산에 조건 작성기 추가](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/add-condition-builder-promoted-topics.html?contentId=u19bwu0Hba9cNEE~tcAn_g) - [대화형 하위 플로우 관리](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/managing-conversational-subflows.html?contentId=GYujFad1yNzWFlWSYRqJng) - [대화형 작업 관리](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/managing-conversational-actions.html?contentId=TTkX2ufOvoFbWGjXNGZTfQ) - [사용자 지정 기술 관리](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/managing-custom-skills.html?contentId=qv~oDzQOq2eicGNi9Wjfgg) - [AI 에이전트 관리](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/managing-use-cases-ai-agents.html?contentId=e9dOcb1LntdP3xB2Z5tmaQ) - [주제에서 가상 에이전트 AI 에이전트 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/ai-agent-custom-skill.html?contentId=I7HPL6Wk9cJzG1a9Rgz02g) - [가상 에이전트 주제 권장 사항 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-topic-recommendations.html?contentId=pCMT2Hd~QD05Q8Q82WFApg) - [주제 권장 사항 업데이트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/install-tr.html?contentId=vh0OINlUa3IaIyTE0P1ikw) - [주제 권장 사항에 대한 빠른 시작](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/getting-started-topic-recommendations.html?contentId=BCj7~fPF6K5an01tFlRoLQ) - [주제 권장 사항에 대한 분석 보고서 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/define-tr-settings.html?contentId=nAK2AliZcLB2~BVxROYbyg) - [주제 권장 사항 분석 실행](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/run-tr-analysis.html?contentId=lkJ74SPepxj2noyhhCxBxg) - [에 권장 주제 및 의도 추가 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/add-tr-results-va.html?contentId=~hlzuVA8SRz5CkBq30wCjA) - [주제 권장 사항을 기존 가상 에이전트 주제에 연결](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/link-tr-existing-va-topic.html?contentId=0ug9O4Umd6pCbjhGwqIESQ) - [주제에서 가상 에이전트 주제 권장 사항 연결 해제](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/unlink-tr-va-topic.html?contentId=6NcLxWK3eo5LbE0cy~o2pw) - [주제 권장 사항 숨기기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/hide-tr-recommendation.html?contentId=Gkzxy0LdV9lecCrXASeLpw) - [관련 문제 해결 주제 권장 사항](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/tr-troubleshooting.html?contentId=aDcqhIU3c1L24VgK6l9p7A) - [주제 권장 사항 인터페이스 참조](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/tr-reference.html?contentId=HPAQw7NR0gmLCzpoRnVrLg) - [주제 권장 사항 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/tr-settings-page.html?contentId=K75NhIMwus3cTWWjdor7nQ) - [주제 권장 사항 페이지](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/topic-recommendations-page.html?contentId=3Yf5z26WW8OEcbe3qDsQ~w) - [주제 권장 사항 카드](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/topic-recommendations-cards.html?contentId=XT6TfUoq2u2Wiqp7RpnXNg) - [케이스 및 인시던트 차단](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/case-incident-deflection-virtual-agent.html?contentId=6QvB85~QLv8bbs9Vs8NcQg) - [문제 자동 해결 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/auto-resolution-va.html?contentId=vrnLuFciIih_EnMXHiwYVw) - [시뮬레이션 구성 및 실행 문제 자동 해결](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-ar-simulations.html?contentId=XhmdBxOPVt5vxziubBYVTQ) - [문제 자동 해결 구성 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/iar-channels.html?contentId=K6GUDCsr8HK850vA_WwYgA) - [문제 자동 해결 진단 채팅](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/iar-diagnostic-chat.html?contentId=EnZvfIKz5pEjXQMEkIZpow) - [편향 주제 블록 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/deflections-virtual-agent.html?contentId=J35ZkdD~a0theIn6VZ8CMQ) - [편향 구성 및 패턴 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/set-up-deflection-settings-va.html?contentId=hfiCE_NmBPpd1ier4uR74Q) - [다른 가상 에이전트 기능 살펴보기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/exploring-other-vad-features.html?contentId=6dXJdQ4SeKnuEGBYlFPasw) - [다른 채널에 주제 배포](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-integrations.html?contentId=rhrABynDrPk4GZnBmayXrw) - [링크 언퍼링 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-link-unfurling.html?contentId=mTefDPDWDNkLGLwG8yHc_A) - [링크 언퍼링 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-link-unfurling-hostname-allow-list.html?contentId=MQAJjBQov0dT7zFeotrhMw) - [를 통해 사용자 경험 개선 AI 검색](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-ai-search.html?contentId=6bisLLjFCSyouu40MLz4wg) - [가상 에이전트용 AI 검색 활성화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/activate-ai-search-va.html?contentId=7N0QPpb9Um~3QxvtWlPjXg) - [사용자 지정 AI 검색 경험 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-va-aisearch-application.html?contentId=rr14bO6rxPfqq0wkJv_uzA) - [주제 블록과 함께 코드 재사용 최대화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/topic-blocks-overview.html?contentId=VfK6D9my6T3qBNj5TGdkJA) - [재사용 가능한 주제 블록 만들기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-topic-blocks.html?contentId=Bxt8qAtiypQLxrOUCm2CNQ) - [호출 주제 또는 주제 블록에 재사용 가능한 주제 블록 추가](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/add-topic-blocks-to-topic.html?contentId=1OuEjniSu3eBRbaEh1qMkA) - [재사용 가능한 주제 블록 유지](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/updating-topic-blocks.html?contentId=mSkZDe29UanNzzV52IEcSg) - [가상 에이전트 NLU에 대해 사전 구축된 주제 블록](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-platform-topicblocks.html?contentId=c2gKh8cj~igXKepn86Z82g) - [가상 에이전트에서 지리적 위치 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-geolocation.html?contentId=TC7eGLfMwopU6ov7XZ_Gow) - [사용자 지정 컨트롤을 사용하여 사용자 가상 에이전트 지정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/custom-controls.html?contentId=rFhG8J3V8KxEjh4y0jp1mQ) - [사용자 지정 통제 정의 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-custom-control-definition.html?contentId=9rQ0kB6mkmqPUWDkfl_Jzg) - [사용자 지정 컨트롤 만들기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-custom-control.html?contentId=Kfs07~jCuv9VT87nYEsNEQ) - [주제 또는 주제 블록에 사용자 지정 통제 추가](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/embed-custom-control.html?contentId=GZqcQ0sO23llL4jDGBsPiQ) - [사용자 지정 입력 속성 시트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/custom-input-properties-form.html?contentId=9Nkd9MKEOdtNfR0SGbcYcA) - [보안 사용자 지정 입력 속성 시트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/secure-custom-input-properties-form.html?contentId=lBJQI0cuMnJLd9q6t62j8g) - [사용자 지정 출력 속성 시트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/custom-response-properties-form.html?contentId=wKpf7vD7uC3ZPjhqjUF6VQ) - [워크플로우와 워크플로우 스튜디오 통합 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-flow-designer-integration.html?contentId=X2Ew8EjNuCn6UpmvKjZh~w) - [주제에 작업 또는 하위 플로우 추가](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/setup-flow-designer-va-properties.html?contentId=883w9a09FpYCNZ_7hu8wYg) - [가상 에이전트 보안 암호 입력](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-secure-inputs.html?contentId=iQG6gd30Se9FVJdvx3ENQg) - [워크플로우 스튜디오 보안 입력을 위한 범위가 지정된 애플리케이션 요구 사항](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-fd-app-reqs-secure-inputs.html?contentId=wtz4uCnHoUQTNp~tpEKvfw) - [작업 유틸리티 테스트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/test-flow-designer-va-integration.html?contentId=8COzdDn4mqQ~3d5OX_67NA) - [작업 워크플로우 시간 제한 지정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-fdih-action-timeout.html?contentId=Nz4wH05GJFA_J~QnXZkkkA) - [라이브 에이전트와 함께 사용 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/using-va-agent-chat.html?contentId=gUeGenXHMGJWUDXMbKk8Yg) - [라이브 에이전트로 대화 전송 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/transfer-to-live-agent.html?contentId=r5znRbmgMxaIqb6L~~OJig) - [종결 가상 에이전트 및 에이전트 채팅 대화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-open-conversations.html?contentId=T86421jdSf4vuj6wO_xzqw) - [가상 에이전트 API](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/virtual-agent-api-landing-page.html?contentId=lz_gfAVrndPn0KeWtQXRqA) - [탐색](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/explore-virtual-agent-api.html?contentId=sYI5lvighkQjyFAhX11DEA) - [지원되는 기능](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/virtual-agent-api-whats-new.html?contentId=FRKa2SeCnpatxkRomhlGBg) - [지원되는 버전 및 라이선싱 요구 사항](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/virtual-agent-api-supported-versions-licensing.html?contentId=vPFXuBR7~KFy_AMmen0yOg) - [구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-virtual-agent-api.html?contentId=zSKbY0CP3lBy2h6mfNb8hw) - [설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/install-virtual-agent-api.html?contentId=bq454gfHSGClsHpJhhJhDA) - [인바운드 응답 REST 엔드포인트 검토 및 인바운드 인증 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-send-request.html?contentId=_70McLc9Ig38xB9F6URcfA) - [인바운드 통신을 위한 메시지 인증 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/set-up-message-auth-va-api.html?contentId=Nv2WdTuPv3daYZBcJ0vrwg) - [출력 응답 REST 엔드포인트 및 아웃바운드 인증 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-response-endpoint-auth-va-api.html?contentId=l9Z3XGSBoJ_Q9JlEd4bzOg) - [구성 테스트 가상 에이전트 API](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-api-test.html?contentId=yYv2mhr06uH3T8R6Kie~2Q) - [사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/use-virtual-agent-api.html?contentId=R~tM5PAtkOEst0RDMhXDbw) - [합성된 응답 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-api-enable-synthesized-response.html?contentId=aLdibGvopoxEfUDl3l04xw) - [clientSessionId를 저장하도록 상호작용 기록 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-api-interaction-record-third-party-chat.html?contentId=FflQEs3cC7iW8qPT3t_WPw) - [채팅 기록을 지원하도록 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-api-support-chat-history.html?contentId=B9AO0~UZxH3t~QFqfUE7pw) - [기본 봇의 로고 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-api-support-set-logo.html?contentId=Up0ILx4Lh4fRwgujGxfBTQ) - [Now Assist 경험 활성화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/enable-now-assist-in-virtual-agent-experience-in-virtual-agent-api.html?contentId=XbD2L8ESGb3RdiFKcqQp~A) - [가상 에이전트 API에서 프리미엄 채팅 경험 활성화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-api-enable-premium-chat.html?contentId=4iuHXoPlRRzQS4k7rjYYPw) - [여러 제공자 애플리케이션 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-multiple-provider-applications.html?contentId=fdufV4dUkGGwtOvgeV46Cg) - [요청 및 응답 변환 가상 에이전트 API](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/transform-virtual-agent-api-request-and-response.html?contentId=tYoohSM8ZSQ5xqTPLXFVPw) - [동기식 지원 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/virtual-agent-api-enable-synchronous-support.html?contentId=EP9QKytI9S4bQlQIFozJxw) - [가상 에이전트 봇 대 봇 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/bot2bot.html?contentId=ohqpY5UeOGnwb~8wpi9CAA) - [유휴 봇 대 봇 대화 닫기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-b2b-open-conversation.html?contentId=OoPEJE8D6huA8oiQyJpMQQ) - [가상 에이전트 API의 통제](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-api-controls.html?contentId=FB0nGYxDX2~mZOU495vIaQ) - [가상 에이전트 API 참조](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/virtual-agent-api-reference.html?contentId=FTsyYYwirItn72CwiG7efA) - [일반적인 오류](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/virtual-agent-common-errors.html?contentId=cA2rtmRrDlZMVfaWaxaa7Q) - [구성에서 사용 가상 에이전트 Bot Interconnect](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/using-sn-va-primary-bot-api.html?contentId=~tgFPSiR9IQBU1cC~Hy33A) - [장착 가상 에이전트 Bot Interconnect](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/install-bot-interconnect.html?contentId=n4jjW~3qGyHsaRZue~E7pg) - [를 보조 봇으로 사용 Google Dialogflow가상 에이전트 Bot Interconnect](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/using-va-api-ggl-dialogflow.html?contentId=MM7XzVdmRRKZ8X7fIa1gsA) - [Google Dialogflow에서 새 에이전트 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-new-agent-google-dialogflow.html?contentId=qIS86dBmBkBuw70F4FhBcA) - [프로젝트에 대한 Google Dialogflow 서비스 계정 및 개인 키 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-srvc-acct-key-dialogflow.html?contentId=DqrbkZjLyDapPO4EXf9ZMg) - [JSON 개인 키 파일에서 Java 키 스토어 파일을 작성합니다.](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/generate-jks-from-json-dialogflow.html?contentId=LKvOrL57FAvDMnn~mwcgwg) - [Bot Interconnect 인스턴스에서 가상 에이전트 연결 Google Dialogflow 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-sn-instance-google-dialogflow.html?contentId=YAHHW7fGbSC2VLozw8fhBA) - [주제를 호출 Google Dialogflow 할 셸 주제 생성 가상 에이전트 Bot Interconnect](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/link-ggl-dialogflow-intents-va.html?contentId=T~v2YwZqt7UE6trij7N8uQ) - [Microsoft가상 에이전트 Bot Interconnect와 함께 Power Virtual Agents를 보조 봇으로 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/using-va-api-ms-powerva.html?contentId=aj_~ShkgsVz_lvsDF5Y6lA) - [Visual Studio Code를 Microsoft Azure 사용하여 JavaScript 함수 만들기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-js-function-azure-mspv-sec-bot.html?contentId=UET7fiuYcSATVcxGCQjz8w) - [Power 가상 에이전트에서 Microsoft 직통 라인 비밀 키 찾기 및 복사](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/get-dl-secret-key-mspva.html?contentId=ctpb2A07rRL8AqcdJmUXKA) - [인스턴스에 가상 에이전트 Bot Interconnect 직통 라인 비밀 키 추가](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/add-dl-secret-key-sn-instance.html?contentId=INVoW7ENQeBnQj1pu7KaRw) - [Bot Interconnect 셸 주제를 가상 에이전트 생성하여 Power Virtual Agents 주제를 호출 Microsoft 합니다.](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-primary-va-topic-ms-pva.html?contentId=uob21Q3~A1e1pdp15BmcRQ) - [를 보조 봇으로 사용 ServiceNow 가상 에이전트가상 에이전트 Bot Interconnect](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/using-sn-secondary-bot-with-sn-primary.html?contentId=8cA918mPzoq50Co8zpdgTg) - [동기 또는 비동기 모드](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/use-servicenow-virtual-agent-as-a-secondary-bot-in-synchronous-or-asynchronous-mode_0.html?contentId=380~cOu3Q4auMOr7F6Z97g) - [보조 ServiceNow 가상 에이전트 인스턴스에서 동기 모드 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/enable-sync-mode-secondary-sn-bot.html?contentId=XwoP18~NICxn9WPrhu~E4A) - [보조 ServiceNow 가상 에이전트 인스턴스에서 비동기 모드 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/enable-async-mode-secondary-sn-bot.html?contentId=aCtDIh_KExM9lw_ywgEYhA) - [가상 에이전트 Bot Interconnect에서 연결 및 자격 증명 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-connection-credential-two-sn-instances.html?contentId=HJrViDZU8SbHcetPGzZ64w) - [가상 에이전트 Bot Interconnect에서 연결 및 자격 증명 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-connection-credential-two-sn-instances-uploading-attachments.html?contentId=eUUZYFYXDaO0kxhTh4YHnQ) - [보조 인스턴스에서 ServiceNow 인증 토큰 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-auth-token-sn-secondary-instance.html?contentId=CP~waH6wm~j1hEInqj6VMA) - [보조 주제를 호출 가상 에이전트 할 셸 주제 만들기 가상 에이전트 Bot Interconnect](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-va-topic-sn-primary-secondary-config.html?contentId=OD4OxUkB3_gV8cEt8Pdv4w) - [기본 인스턴스에서 라이브 에이전트 연결 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/enable-live-agent-connection-on-the-secondary-instance.html?contentId=iCOus7OQUAEXJfCHaHo~vw) - [보조 봇으로 ServiceNow 가상 에이전트 디버그 가상 에이전트 Bot Interconnect](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/debug-bot-sn-sn-configuration.html?contentId=RyM8ozu2KoFHdM6RACN50g) - [가상 에이전트에 대한 현지화 옵션](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/multi-language-options-va.html?contentId=oHEbtyuqU3JRINMvrst6sg) - [향상된 채팅에서 언어 탐지 및 동적 변환](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/dynamic-lang-detection-translation-enhanced-chat.html?contentId=Du_4PNKpaGDUqtPFmPyb7A) - [표준 채팅에서의 언어 탐지 및 동적 변환](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/dynamic-lang-detection-translation-standard-chat-nlu.html?contentId=IPrdr1iLo6Y0AyzAloFyVg) - [가상 에이전트 에서 사용하기 동적 변환위한 필수 구성요소](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/prereq-using-dt-va.html?contentId=rfOS6wrgDGVd5DCImR8zVA) - [서비스 통합 자격 증명 구성 동적 변환](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-translation-srvc-integration-credentials.html?contentId=fk2jOdbl9K7OUE_J6pJnvw) - [동적 변환에서 번역 서비스 활성화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/activate-dt-translation-service.html?contentId=5rQgSJpOy4cupD_ttWU53A) - [동적 변환가상 에이전트의 언어에 사용 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/enable-dynamic-lang-detection.html?contentId=XUKlMDDb4lC~bb6yJksY6Q) - [애플리케이션에 대한 Now Assist 다국어 서비스 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/enable-dynamic-translation-for-now-assist-applications.html?contentId=e4B1QVfngh7eQ~UlXQzwPg) - [지원되지 않는 언어에 대해 사용 설정 동적 변환](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/enable-dt-unsupported-language.html?contentId=JY6nnuIeKO4BigeKwj5_jQ) - [로캘별 언어 및 NLU 예측에 대한 대체 언어 지정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/specify-fallback-language-nlu-prediction.html?contentId=Y40v67qZaMXeKhjB4nSgAg) - [대화 현지화 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/localize-va-topic.html?contentId=YG8_ym~1ZadYf3g3jbWuzA) - [설정에서 가상 에이전트 NLU 언어 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/enable-langs-va-gen-settings.html?contentId=waFzbw12Ic3cckXVGNCSjQ) - [키워드 주제 디스커버리를 사용하는 주제 지역화 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/use-lf-translate-va.html?contentId=MU~Xy1iY55ucGbeE4unSLA) - [주제 디스커버리를 사용하는 NLU 주제 현지화 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/use-lf-translate-va-nlu.html?contentId=s5~MgWIN74O5lELVT_sDRg) - [주제를 보조 NLU 모델에 매핑](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/map-nlu-language-model.html?contentId=SjJ9~8Ulw3atINe_34T0WA) - [테스트 주제 및 NLU 모델 번역](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/test-nlu-language-model.html?contentId=O0tdmTxFH5teRnz2GgQ2rw) - [주제에 대한 가상 에이전트 번역 편집](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/edit-translations-va-topics.html?contentId=FQMJUEKwWBKCa0Yx6PsH2Q) - [여러 주제에 대한 대량 번역 요청](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/request-bulk-translations-va.html?contentId=QoIIR9Hx2PFFGMAEKzuLZQ) - [현지화를 위한 대화 작성 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/authoring-va-l18n.html?contentId=lODJcNbArMKkTHh6m~BPHQ) - [서비스에 대한 NLU 언어 지원](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/language-support-nlu-services.html?contentId=Hd10bFG1dbKm4PEC7QnHFQ) - [가상 에이전트에 대한 현지화 역할](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/localization-roles-va.html?contentId=OMyF1lh69YTeSs~PWanhhg) - [가상 에이전트 번역 테이블](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-translation-tables.html?contentId=wz_mJzSQXe~StcU5qfYmTA) - [VA를 다른 채널과 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/integrate-virtual-agent.html?contentId=qaeUe1JQEGb0ciuF853y9Q) - [대화형 사용자 지정 채팅 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-custom-adapter-framework.html?contentId=s3O5NXMVvAg_Zxvo_mNg3g) - [대화형 사용자 지정 채팅 통합 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-adapter-for-virtual-agent.html?contentId=H1vk_FoU4k7BEtJKe0__Tg) - [새 채널 작성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-channel-va-cccif.html?contentId=qfuenKHVB00WirFLzVljVA) - [제공자 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-provider-va-cccif.html?contentId=CGoYTDBQyBz4mAZKlHwUzQ) - [메시지 인증 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/set-up-msg-auth-va-cccif.html?contentId=4xpw10LMYnYkDepenCyFOQ) - [채널 식별자 작성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-channel-id-va-cccif.html?contentId=PhdW5xN5xtw5MDhvNXmZ0A) - [채널에 서식 있는 컨트롤 매핑](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/map-rich-controls-va-cccif.html?contentId=uM7~ukYD6bELRd4zB~Jm5A) - [스크립트 기반 REST API 생성 및 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-rest-api-va-cccif.html?contentId=hxSOwTDkssBkFen~5TBoWg) - [작업 스크립트 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-action-scripts-va-cccif.html?contentId=HHR5RLSkWTY81KNfhSU4Xg) - [기본 입력 및 출력 리치 컨트롤](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/default-rich-controls-va-cccif.html?contentId=teIwn0dOV2fyUaQ7~umVMQ) - [가상 에이전트에 대한 어댑터 카드 스타일 수정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/modify-adapter-card-styles.html?contentId=TOE0BfqRJfjUrMjvOsn3YA) - [사용자 지정 채팅 통합에 지원되는 기능](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-features-custom-chat-integrations.html?contentId=HZF1eWQtHvEv2dABj1Z2vw) - [메시지의 동기 인증](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/ccci-synch-auth-msgs.html?contentId=qoL_0he2Kj3oN5RRXhNdhg) - [토큰을 사용한 아웃바운드 인증](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/ccci-outbound-auth.html?contentId=rEict60E6icRB2cU4sxBDw) - [메시지 배달 순서](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/ccci-message-delivery-order.html?contentId=1HW1IU_CGN_SxUR3fZ9QSA) - [가상 에이전트 작업 스크립트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-action-scripts.html?contentId=3toRhoXzM_ImTmuYZwrtCQ) - [안전한 파일 업로드를 위해 신뢰할 수 있는 미디어 도메인 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/ccif-secure-file-upload.html?contentId=aVdbmTxh5YX0un2G79XJIg) - [봇 메시지 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-bot-messages.html?contentId=bKHbxUBQcIV7gfsEOL6TeA) - [사용자 지정 통제 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/ccif-integrate-custom-controls.html?contentId=fLgSCJg7mwZY1gtQAzOBAQ) - [다단계 응답](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/ccci-multi-step-responses.html?contentId=RLuLw1y2PpkBV8pgERw9vg) - [다중 응답 출력 통제](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/ccci-multi-flow-output-controls.html?contentId=bwfelB5rJi~IIcf8muNTEA) - [이전 통제를 클라이언트로 보내기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/send-previous-control-client.html?contentId=ud7zlTC4LGbHsOP_GNDCWg) - [건너뛰기 옵션 구현](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-skip-option-script.html?contentId=IWkgdG4r1V~wSEd4BHw0xA) - [채팅 클라이언트에 브랜딩 전달](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-ccif-pass-branding.html?contentId=tS~dM1fK6VH1yqVaZPI~mg) - [사용자 지정 채팅 통합을 위한 상황별 작업](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/contextual-actions.html?contentId=oMMMCgbGglWbsYNG01EusQ) - [입력 표시기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/ccci-typing-indicators.html?contentId=hvKUfMn~kJ4~GrkTNMnixg) - [메시징 앱과 VA 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-integration-messaging-apps.html?contentId=JNXg1IF8l4l_P7_46eL2vQ) - [사용자 인증을 서비스 포털로 리디렉션](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/set-user-linkage.html?contentId=7cULfXtqRVfoqiozAytteA) - [사전 구축된 메시징 통합의 계정 연결](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-adapter-autolinking.html?contentId=G45meJHz7UYYnz5E9vcpCg) - [대화용 가상 에이전트 메시징 애플리케이션에서 사용자 계정 연결 ServiceNow 해제](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/unlink-va-messaging.html?contentId=TGQAzn21dkiSpTkRUfKfzA) - [대화를 위해 가상 에이전트 사용자 계정을 메시징 애플리케이션에 연결 ServiceNow](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/link-accounts-with-virtual-agent.html?contentId=duVvSTzTc38IlXyiOHVklw) - [메시징 채널의 가상 에이전트 주제 가시성 제어](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/control-topic-visibility-channel.html?contentId=GXyC0T5qX4odfSwbw~ADtQ) - [Apple Messages for Business와의 대화형 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/integration-apple-mssg.html?contentId=WAct1Utno7j1URHoHSNPqA) - [탐색](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/exploring-va-apple-msg-business.html?contentId=21iuANhqvy~h0d0QYV34hA) - [구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-apple-configure.html?contentId=wTxUk3pLVYzozq_GmZKpIQ) - [Apple Messages for Business와의 대화형 통합 설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-apple-install.html?contentId=qqtLSlBZSBgRDfaiZs4iUQ) - [Apple Messages for Business에서 통합 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/set-up-apple-messages.html?contentId=e~pdxQsKCJ32cdp8XAbWng) - [비즈니스용 Apple 메시지에 대한 OAuth 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/oauth-setup-apple.html?contentId=skPPrpsHljqYkG3UCca0Jg) - [Apple Messages for Business에 대한 프로파일 파서 작업 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-profile-parser-action-apple.html?contentId=D90E5y_LEYO1cqS_O8WG5g) - [지불 제공자 구성 완료](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/payment-provider-configuration.html?contentId=eTZFSgsHd76jsuurY4JhQQ) - [Apple Messages for Business에 대한 통합 제거](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/remove-apple-messages.html?contentId=VATdd2Lz604~h8Gsmhe3eg) - [다른 애플리케이션과의 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-apple-integrating-apps.html?contentId=16MEagcGitaUj76yPe9LFg) - [사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-apple-using.html?contentId=rvWogxO~MtRO3CZv0nS9Ow) - [채팅 대화를 라이브 에이전트로 전송](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-apple-live-agent-conv.html?contentId=lkpUGwEkqaLTYB~DqCHLdw) - [사용자 정보 캡처](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-apple-capture-info.html?contentId=dUYGdcFzKtwomdueWIjU6Q) - [Facebook Messenger와의 대화 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-fbm.html?contentId=OgvX1yCpZVRfN3zTCatpmg) - [탐색](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/exploring-va-fb-messenger.html?contentId=MiJUW76Lx0DMmNQcWL_phQ) - [구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-fbm-configure.html?contentId=xIvLHf5IynP3mUjT7PVQNg) - [Facebook Messenger와의 대화 통합 설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-fbm-install.html?contentId=f0HOw_jTD7F58am9w6b1uA) - [Facebook Messenger와의 대화 통합 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-fbm-setup.html?contentId=OINBBxWQywX0~VDymEKfuQ) - [유휴 채팅 대화 닫기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-fbm-open-conv.html?contentId=GnVbOYYwWEBU_r6djsbw1g) - [다른 애플리케이션과의 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-fbm-integrating-apps.html?contentId=tiNlFRVoufGGQYx8EBZe4A) - [Facebook Messenger와의 대화 통합 제거](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/remove-conv-integ-fbm.html?contentId=tS8J2PMnIxy8LEeiThm0_w) - [레거시 설정 및 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/legacy-va-fb-messenger-setup.html?contentId=gLRH22gzUxPXN0ufeX8GEQ) - [(레거시)와의 Facebook Messenger 통합 설정 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/setup-virtual-agent-fbmessenger.html?contentId=PJDQagiI6bnjnrvfnKzBXw) - [통합에 대한 가상 에이전트 Facebook Messenger 도움말 링크 구성(레거시)](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-fb-help-prop.html?contentId=GBmWO6MlQ7AjvS1~gsrU8w) - [사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-fbm-using.html?contentId=B8n2kkz3aABOk~3nlc4LSA) - [채팅 대화를 라이브 에이전트로 전송](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-fbm-live-agent-conv.html?contentId=jQxZhOfIj0u9jZdObBVctQ) - [사용자 정보 캡처](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-fbm-capture-info.html?contentId=S90CBhgWcjd8~oNTBgoFvg) - [Google Chat와의 대화 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/gchat-conv-integration.html?contentId=pau8PLCM9xR6l39RvrTQ8Q) - [탐색](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/exploring-ci-google-chat.html?contentId=gJX1aqFZAtfzH5JPzjlOtw) - [Google Chat와의 대화 통합 설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/install-ci-google-chat.html?contentId=d4llOpWL7vtW1g6Ob0F~kw) - [Google Chat와의 대화 통합을 위한 플러그인 활성화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/additional-plugins-google-chat.html?contentId=Kyv_ILK2hrRjquF0qkzvwg) - [에 대해 활성화 Now Assist가상 에이전트Google Chat](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/activate-na-va-google-chat.html?contentId=dPFyAttpEKmyRrbIG_XMgg) - [Google Chat와의 대화 통합 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-va-google-chat.html?contentId=N00DWiZPRMdzCkDSrgk1Cw) - [자체 구성된 봇을 사용하여 가상 에이전트와 Google Chat 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/installing-ci-google-chat.html?contentId=dy9smbdl5Hz_a_8y0_u7pw) - [Google Chat과 가상 에이전트 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/integrating-va-google-chat.html?contentId=J21zAhZpm2Ef9peBSqb0Pg) - [LINE과의 대화 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-line.html?contentId=VUG1X50lDJEC2X70YcLXIg) - [구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-line-configure.html?contentId=Vq2hiPiazQa2D4hpQRMsUQ) - [LINE과의 대화 통합 설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-line-install.html?contentId=Z9IMbCCKnXQ1aBRwDJPefw) - [LINE과의 대화 통합 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-line-setup.html?contentId=ef0E4gAlpBoUdY~xGKkSaw) - [사용자 정보 캡처](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-line-capture-info.html?contentId=5aJuETVqFZXf3SKuj4d1TA) - [유휴 채팅 닫기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-line-open-conv.html?contentId=0hSGHF5izFTV0o7t6L6ZMA) - [다른 애플리케이션과의 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-line-integrating-apps.html?contentId=AfHNB9th~UDvXMam7qes9A) - [LINE과의 대화 통합 제거](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/remove-conv-integ-line.html?contentId=iSOYzQx4d3NlJuRq~Yz3fg) - [사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-line-using.html?contentId=N5DjxICzW_jWBdCDXKihyw) - [채팅 대화를 라이브 에이전트로 전송](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-line-live-agent-conv.html?contentId=B02mfIvgz539plYA0FluAg) - [Microsoft Teams와의 대화 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/teams-conv-integration.html?contentId=~~aljdTsnDMIqIrnFwG~_A) - [탐색](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/exploring-ci-microsoft-teams.html?contentId=E~EwJu8xeLCXcp_9_BfTFA) - [플러그인](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/addtional-plugins-msteams.html?contentId=D1z1n~f5lhfKMKdo9wGxOw) - [설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/teams-install.html?contentId=0QWka~wgIDuOSvNdENcdgA) - [제거](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/uninstall_va_msteams.html?contentId=V8xCjtbk8A0NdkBSOu1EPA) - [에 대해 활성화 Now Assist가상 에이전트Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/activate-na-va-msteams.html?contentId=aA3lHmc1ssSX9zZq9hocXw) - [VA를 Teams와 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-integ-msteams.html?contentId=kw~wY1DrlvTr0C5iEvW27Q) - [통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/add-msteams-snow-va-bot.html?contentId=YdN_G6rAy0~Psgnlk09HMw) - [재정의](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/override-msteams-install.html?contentId=ZIZ0IXCPab~DRpotX40H4Q) - [관리](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-va-teams.html?contentId=4xwjYNDhpeJooIwcnbdMVw) - [Teams에 대한 전문 VA 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/specialized-va-integs-msteams.html?contentId=48MxTjBs~o_eRdYux4f8Nw) - [여러 ServiceNow 인스턴스를 단일 MS Teams 테넌트와 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-integ-single-teams.html?contentId=NJzSVxzAOONcv~u2e5PYkw) - [Microsoft Teams에서 봇 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-bot-msteams.html?contentId=Va2vciGnUFiK8FEMW0znQQ) - [자체 구성된 봇을 단일 Microsoft Teams 테넌트와 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/teams-install-custom-app.html?contentId=NNVfGCh9ZahK6Wi7b6e1mg) - [자체 구성된 봇을 사용하여 MS Teams와 VA 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-integ-teams-self-configured-bot.html?contentId=Z_jrynKMhcs_WTYE4nt~5w) - [업로드할 매니페스트 파일 자동 생성 Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/generate-manifest-file-msteams.html?contentId=apBlopVBrDFZXrb3bAg0Bg) - [매니페스트 패키지 파일을 업로드하여 봇 게시](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/upload-package-file-msteams.html?contentId=K3_4xD8e0tuRXB_nKerq4w) - [GCC-H용 MS Teams와 VA 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-integ-msteams-gcch.html?contentId=0Jd0g1w2PyNVibuNA6VgVg) - [GCC-H 또는 DoD용 Microsoft Teams 봇 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-msteams-bot-gcch.html?contentId=Bk_IBPt2fCGEbtJE1j3tNw) - [자체 구성된 봇을 GCC-H 또는 DoD와 Microsoft Teams 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/link-msteams-bot-snow.html?contentId=PFV10kkRGBQC6_fAmffe1Q) - [매니페스트 파일을 자동으로 생성하고 GCC-H 또는 DoD용으로 Microsoft Teams 업로드](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/upload-app-package-msteams.html?contentId=MZhHraQSwhdMAJBuewjImQ) - [가상 에이전트 와의 통합에 대한 Microsoft Teams GCC-H 또는 DoD의 제한 사항](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/msteams-gcch-limitations.html?contentId=gy9CBeQGwaGbeHv0HnDQzw) - [Microsoft Teams의 모든 GCC 고객에 대해 스트리밍 비활성화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/deactivate-streaming-gcc.html?contentId=a7TihHS1BUbz0ZjBLP4xqw) - [단일 테넌트 페이지에 대해 자체 구성된 봇 생성 및 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-single-tenant-bot-msteams.html?contentId=swJC2BtciJ3_ez~qEYoIBg) - [SPP에서 MS Teams 통합 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/enable-msteams-integ-spp.html?contentId=OuJAIqqeTYzo0uHxAqfmYw) - [Teams에 대한 VA 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-va-msteams-settings.html?contentId=4pVIZfQqxQeVR7h6ZIhRVw) - [Microsoft Teams에서 ServiceNow 가상 에이전트 봇에 대한 브랜딩 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-msteams-branding.html?contentId=_Z5dZTRVM3gec_fAPGaFgA) - [Microsoft Teams에서 링크 인증 및 열기 환경 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/link-opening-authentication-msteams.html?contentId=nmf1Ccb_NvmmWE~3B8t1_g) - [Microsoft Teams에서 스마트 링크 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-teams-sso.html?contentId=2_VjMnBjtDEZ_33GKzMO_w) - [모든 가상 에이전트 사용자를 위해 설치 Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/prelink-va-users-integ-msteams.html?contentId=p7Ln9PdU17EavvmLgZ~2iA) - [Microsoft Teams와의 대화 통합에 대한 자동 연결 사용자 지정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/customize-autolink-msteams.html?contentId=AusvMfKC2QJ05yoYAPSbWQ) - [Microsoft Teams와의 대화 통합에 대한 승격된 주제 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-teams-promoted-topics.html?contentId=TJPLT0dZoT2aTQ5iiKWbbw) - [메시지 확장 구성 Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-msteams-msg-extension.html?contentId=NJyXvg_qPMVLl6Ay_2HR3g) - [테넌트에 대한 Microsoft Teams 조건부 액세스 구성 Microsoft Azure](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/msteams-setup-conditional-access.html?contentId=ivghAwVsP0BUkWn6B_jzxw) - [앱과의 통합을 위한 가상 에이전트 언어 기본 설정 구성 Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-integration-msteams-localization.html?contentId=KYCCdFGDdWpID~GOnmnGjQ) - [봇 메시지 현지화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/localize-bot-messg.html?contentId=o~nzvZMjxkLWQIuhcSLu_w) - [Teams와의 VA 대화에서 Now Assist 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/na-va-llm-teams.html?contentId=HLqw_L3q6f0JxkzkWzHVGQ) - [와 통합 Now Assist가상 에이전트Microsoft Copilot](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/ms-copilot-na-va.html?contentId=me1Kz6avuqP09VZF~43m9g) - [사용을 위한 자체 구성된 봇 설정 Microsoft Copilot](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/setup-self-bot-copilot.html?contentId=ofXaJRJhkbJZgjFQ3Ajwkw) - [Now Assist와(과)의 대화 중 가상 에이전트Microsoft Copilot](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/na-ms-copilot-conversations.html?contentId=N9qjOiFIeuDPQGt97VZxrg) - [대화에서 Microsoft Teams 합성된 응답](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/msteams-synthesized-response.html?contentId=J3tmreLuICZuj~wHH3KRBA) - [Teams 대화에서 VA 기능 지원](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-teams-other-features.html?contentId=53yPv5q2ob~6zXcHSgiBFw) - [가상 에이전트 디자이너 의 사용자 입력 및 봇 응답 통제 Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-designer-bot-controls.html?contentId=OHZZAdiE~2azW1q9Va9Ckg) - [가상 에이전트 에서 지원되는 알림 Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-notif-msteams.html?contentId=JhjBHo3JSIaFuhwKd~EFnQ) - [Microsoft Teams 에서 지원되지 가상 에이전트않는 기능](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/limited-features-msteams.html?contentId=RWnmOkKAKlPP~~hSjrsjEg) - [일반적인 오류 및 해결](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/troubleshoot-msteams-diagnostic-tool.html?contentId=2lDldtR6pbt5dJ~g8xQXYA) - [Slack과의 대화 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/mssg-slack.html?contentId=CUXIXwdcBZEn~MKn0tMeAQ) - [Slack과 VA 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-integ-slack.html?contentId=pKnd42b45yC8xaz1Y7Z2qw) - [Slack과의 대화 통합 설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/install-slack-from-store.html?contentId=Durm0RHBsF20dyEu_EIw8A) - [과 통합 ServiceNow 가상 에이전트Slack](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/add-slack-snow-bot.html?contentId=p52Gv7QuRjfzIdmrEQLz7w) - [통합 재정의 Slack](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/override-slack-install.html?contentId=oTIXyJ7W5TM2HgBqtDKUxA) - [와 ServiceNow 가상 에이전트 통합 관리 Slack](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-va-slack.html?contentId=RcwXxF6eOKwcW7Bz1jFJlQ) - [와 ServiceNow 가상 에이전트 통합 제거 Slack](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/uninstall-virtual-agent-slack.html?contentId=nG9mZLODtDJbCvYM1RIALg) - [자체 구성된 봇을 Slack 작업 공간에 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-integ-single-slack.html?contentId=EwpnUCWbNjp~hdefX7lBlQ) - [Slack에서 봇 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-self-config-bot-slack.html?contentId=iWpIBv6n8CpNpIp8qZUs3Q) - [자체 구성된 봇 상세 정보 검색](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/setup-slack-bot-snow.html?contentId=wjn7MD1u4NufHgR7ZyS_ng) - [인스턴스를 자체 구성된 봇과 통합 ServiceNow](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/integ-slack-self-config-bot.html?contentId=SXw5yu8pWhSbMpFYmow~MQ) - [와 자체 구성된 봇 통합 관리 Slack](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/manage-slack-self-bot.html?contentId=UKwF0k2OdOMiA89LCX43dA) - [과(와) 자체 구성된 봇 통합 제거 Slack](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/remove-slack-self-config-integ.html?contentId=pzXJg3pDOyqVkBtrZkdLKg) - [Slack에 대한 VA 설정 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-va-slack-settings.html?contentId=HBDddzgVt1zDvtmEGaQZ7g) - [Slack 에서 봇에 대한 가상 에이전트브랜딩 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/slack-branding-overview.html?contentId=f4CwCEK4tvcgFJZ6zE8dQw) - [자체 구성된 봇에 대한 브랜딩 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/slack-brand-self-configured.html?contentId=SuO7UvJwzQDhTY57nL8uAA) - [과 통합하기 전에 요청자 사전 연결 가상 에이전트Slack](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/prelink-va-users-integ-slack.html?contentId=j_qZhmnAcz_9f5d_SbqxvA) - [Slack과의 대화 통합에 대한 승격된 주제 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-slack-promoted-topics.html?contentId=7JDjUOE0tMAyz5_15HLyqQ) - [Slack과의 VA 대화에서 Now Assist 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/na-va-llm-slack.html?contentId=iMndIRDgA2zAD15qXxHO6g) - [다음에 대해 활성화 Now Assist가상 에이전트Slack](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/enable-na-llm-slack.html?contentId=1nSche5b15tQITjvdsvAWQ) - [대화에서 Slack 합성된 응답](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/slack-synthesized-response.html?contentId=0gU5PxpZQ1Rj_FRs4VARwQ) - [Slack 대화에서 VA 기능 지원](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-slack-other-features.html?contentId=F9~OsGaavjqK9XJ_CMNm0Q) - [가상 에이전트 디자이너 의 사용자 입력 및 봇 응답 통제 Slack](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-designer-bot-controls-slack.html?contentId=iGaSyPl~4GU3o9ocHps_mw) - [가상 에이전트 에서 지원되는 알림 Slack](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-notif-slack.html?contentId=40sJsc6KngqyfU4DDVNhwA) - [Slack 에서 지원되지 가상 에이전트않는 기능](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/limited-slack-features.html?contentId=CMYAd_Pwt7YsO9AQkVPiOw) - [Twilio와의 대화형 SMS 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/sms-twilio-store-app.html?contentId=g191ecZ8RRz61pGDa_lS8A) - [탐색](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/exploring-va-sms-twilio-app.html?contentId=LdPJFrSPx~cUobWniJ0pLw) - [구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-va-sms-twilio-app.html?contentId=Z8PAD5oGuswpvxj8IGTGdg) - [Twilio와의 대화형 SMS 통합 설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/install-sms-twilio.html?contentId=JnraXtfqQnzMAUzzIMW8hw) - [Twilio와의 대화형 SMS 통합 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-twilio-adapter.html?contentId=8ye9CAmP9Bi8qZyrXFII~Q) - [SMS 인증 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-sms-auth.html?contentId=mkkv9qr7sL9UMGx7wp0CnQ) - [SMS 인증에 대한 요율 제한 정책](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/sms-authentication.html?contentId=wtuddjmUvUsIC4jHnH8l~Q) - [사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/using-sms-integ-twilio.html?contentId=A0QaFCQvKDpAr9t2nTpmdg) - [Conversational Integration with Workplace from Facebook](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/mssg-workplace.html?contentId=B3F8xx15G7AjQUn8yu~ixg) - [탐색](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-additional-features.html?contentId=eOMOO3h8cTOyZ_9l8RUTLw) - [구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configuring-ci-workplace-fb.html?contentId=UKxiWuIjupNxBzt4VhqfFQ) - [Conversational Integration with Workplace from Facebook 설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-install-workplace.html?contentId=1RiKDhAMVbCJY4O68Zkc_w) - [와 ServiceNow 가상 에이전트 통합 Workplace from Facebook](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-va-facebook.html?contentId=sLlTe2tPwUGjk_Z1rbl8ng) - [Conversational Integration with Workplace from Facebook 관리](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/manage-workplace-integ.html?contentId=8OvtUjkAHqz8nkTsP6UeTw) - [가상 에이전트Workplace from Facebook에 대한 설정 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-workplace-settings.html?contentId=Kah67BHJAOVrk0cGDBYlpw) - [다음의 제거 Conversational Integration with Workplace from Facebook](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/uninstall-virtual-agent-fb.html?contentId=7aNFhfP9zIUhTIPQ3KLRWw) - [Conversational Integration with WhatsApp (powered by Twilio)](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-whatsapp-twilio.html?contentId=nXYUB4yK1zgei3Chcpspzg) - [구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-whatsapp-configure.html?contentId=ci2mm7pe7D6tpL1iwpbPDw) - [Conversational Integration with WhatsApp (powered by Twilio) 설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-whatsapp-install.html?contentId=To4L0UppI4IV~Sft6S9wfQ) - [Conversational Integration with WhatsApp (powered by Twilio) 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-whatsapp-setup.html?contentId=6vPKRjUZlPqWdqimvKVV2Q) - [채팅용 WhatsApp URL 탐색 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-whatsapp-urlnav.html?contentId=e_YoIwikmjaOZeEUTEOVFA) - [유휴 WhatsApp 채팅 대화 닫기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-whatsapp-open-conv.html?contentId=zlj8bCWqsYX7xsBG4gM3Pw) - [메시징 앱을 다른 애플리케이션과 통합 WhatsApp](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-whatsapp-integrating-apps.html?contentId=_FzPjTonwyR3t_YNMreU3g) - [사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-whatsapp-using.html?contentId=6pKHDHBkdO1dguYnnt_jHg) - [제공자 알림 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-provider-notification.html?contentId=Zgon5v1Wc3j83Jrdltgu6g) - [채팅 대화를 라이브 에이전트로 전송 WhatsApp](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-whatsapp-live-agent-conv.html?contentId=tBBPoO1qFJxWCp99KaRKwg) - [채팅 대화에서 WhatsApp 사용자로부터 정보 캡처](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-whatsapp-capture-info.html?contentId=4~key0iJp0l2pPvAFAlbIg) - [WhatsApp과의 대화형 통합(WhatsApp 클라우드 API)](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-direct-whatsapp.html?contentId=g8IRtjRZ9HgTRzHGXNQ2nw) - [구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-direct-whatsapp-configure.html?contentId=wIu2eZN6yGk~eIzSeVZ6Cg) - [WhatsApp과의 대화형 통합(WhatsApp 클라우드 API) 설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-direct-whatsapp-install.html?contentId=Jw6_LYytmoFfGtGJnCBPfw) - [WhatsApp과의 대화형 통합(WhatsApp 클라우드 API) 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-direct-whatsapp-setup.html?contentId=6xZiMYjcAD0M~8kLiAPcvg) - [채팅용 WhatsApp URL 탐색 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-direct-whatsapp-urlnav.html?contentId=kxpooqM1eNRrFme6tIJwTw) - [유휴 WhatsApp 채팅 대화 닫기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-direct-whatsapp-open-conv.html?contentId=zjFZtSvjaVGwL1ZmElPkhQ) - [메시징 앱을 다른 애플리케이션과 통합 WhatsApp](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-direct-whatsapp-integrating-apps.html?contentId=~ToNGVCDBPFLHFGl6wAPTw) - [사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-direct-whatsapp-using.html?contentId=q_i6bl5f4rtllJka8c~QCA) - [채널 알림 사용 WhatsApp](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/enable-direct-whatsapp-channel-notifications.html?contentId=Y3ye6j4RjVWMKOX79xuN3g) - [제공자 알림 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/direct-whatsapp-create-a-provider-notification.html?contentId=DBKn6SGpol5JLanyjfgosg) - [채팅 대화를 라이브 에이전트로 전송 WhatsApp](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-direct-whatsapp-live-agent-conv.html?contentId=Omxd4~Jcp06kCnrxvgvXnw) - [채팅 대화에서 WhatsApp 사용자로부터 정보 캡처](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/messg-direct-whatsapp-capture-info.html?contentId=7Fp1xtrnYSe7AmNhwDhJ4A) - [AWS 최종 사용자 메시징과의 대화형 SMS 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/conversational-sms-integration-amazon.html?contentId=brE57ao0YLKK0T74Tj8JrQ) - [구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-ci-sms-with-aws.html?contentId=uoVlj2uxKn13K7hvZw_cDQ) - [AWS 최종 사용자 메시징과의 대화형 SMS 통합 애플리케이션 설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/install-conversational-sms-integration-with-amazon.html?contentId=yzQK__BSpQCLcQW_gmcf7g) - [SMS 최종 사용자 메시징 서비스 및 AWS 자원 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/set-up-sms-integration-on-amazon-web-services.html?contentId=OzHDIFeL15B7RYYb0tzONg) - [ServiceNow 인스턴스에서 SMS 통합 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/set-up-sms-integration-on-servicenow-instance.html?contentId=vM0YyycK3QzZr19uHB_34A) - [사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/using-conversational-sms-integration-with-amazon.html?contentId=kVgszIidPEDDKC944pJVrg) - [대화 통합 IBM Watson Assistant](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-ibm-watson-assistant-config.html?contentId=IVv0Ni0qU927lqvCI~wdqQ) - [가상 에이전트 앱과 IBM Watson Assistant 통합](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-watson-assistant-topic.html?contentId=hPy~fHnkP1ARJb4G5~WWsg) - [for Assistant V2 API와 IBM Watson Assistant 통합 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-watson-assistant-topicV2.html?contentId=1h7a9U4eWzPurLVwKV01JQ) - [채널과 음성 통합 가상 에이전트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-integ-voice-apps.html?contentId=KtcRJk0P8hL1tUrTjqe2bw) - [Amazon Connect를 통한 대화형 IVR](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-ivr-voice.html?contentId=GOVsJd1pr5dHmpNAYHtVFw) - [Amazon Connect를 통한 대화형 IVR 탐색](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/exploring-conv-ivr-amazon-connect.html?contentId=WtWQmb7dvzPjsr_0AfMxcQ) - [Amazon Connect를 통한 대화형 IVR 설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/install-va-ivr.html?contentId=z1_dyvXxViYdo67u4t_N1w) - [Amazon Connect를 통한 대화형 IVR와 함께 설치되는 구성요소](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/components-installed-with-va-ivr.html?contentId=0Cvh7ifI8a4W92oNA~7Lpg) - [Amazon Connect를 통한 대화형 IVR 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configuring-ci-ivr-amazon-connect.html?contentId=~AWkzPkJf_gBtul2IN~gbg) - [AWS 계정 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-aws-account.html?contentId=yImHQFqUWEqP2fpKeQ6yKg) - [IAM(ID 및 액세스 관리) 역할에 대한 액세스 권한 부여](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-user-assign-roles.html?contentId=YH9apc3BP1tcA5ipCSeARQ) - [버킷 생성 Amazon S3](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-amazon-s3-bucket.html?contentId=4tHXCN0uQX_MclCxaoWK7A) - [Amazon CloudFormation 스택 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-amzn-cloudformation-stack.html?contentId=XddUunYk4ow4oIAmZCCCEg) - [Amazon Connect를 통한 대화형 IVR에서 현지화 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/config-ivr-localization.html?contentId=XpY2u4DHZ669gRyJVZDI8Q) - [대화형 IVR에서 키워드 사용자 지정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/localize-ivr-keywords.html?contentId=S652Jjdkp4wENOuLh9IURQ) - [전화 번호 클레임](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/claim-phone-nmbr-ivr.html?contentId=Vnv9FVAr6sOG4He9LuJTbQ) - [인바운드 및 아웃바운드 Amazon Connect 연락처 플로우 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-inbound-outbound-amzn-connect-flows.html?contentId=TKstPOrGbpvFNYa9nUvHdg) - [Amazon Connect에 대한 트랜스크립션 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/setup-amzn-transcription-ggl-sentiment.html?contentId=QjkgBHeFNDMUjpNoQyekKw) - [Amazon Connect를 통한 대화형 IVR 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-va-ivr.html?contentId=RTIPpZinjMT65hoR7o2CsA) - [인스턴스에 ServiceNow 사용자 소프트 PIN 및 장치 등록](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/enrol-user-softpin-device.html?contentId=rLYDNuJ__OIQgg0WW2IZxQ) - [대화형 IVR용 Amazon Connect 스포크 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/setup-amzn-connect-spoke.html?contentId=ANvbB5FE8qJ_jGzrYg5AjQ) - [에이전트를 동기화하여 라이브 에이전트 전송 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/setup-live-agent-transfer.html?contentId=M4H9S1xVyqkS7uOXdsLrpg) - [대화형 IVR에 대한 사용자 인증 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/setup-user-authentication-ivr.html?contentId=84_uSqZlGexwmrZDOLG3dg) - [대화형 IVR에 대한 봇 메시지 관리](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/edit-va-ivr-messages.html?contentId=dFPVq0RYHCijGu4LclXrug) - [Amazon Connect에 대한 제공자 속성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/provider-properties-ivr.html?contentId=toNj46tj_MA2XeAYsIr11Q) - [Conversational Integration with Alexa](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/conv-integ-alexa.html?contentId=JiMbU62teVD8pRKXvmWtKQ) - [Conversational Integration with Alexa 설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/install-alexa.html?contentId=lcf6~xm2kkLrB605SF4vRw) - [Conversational Integration with Alexa 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-amazon-alexa.html?contentId=NqLFmAQOGHedHvgwlCbHkw) - [Conversational Integration with Alexa 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/setup-alexa.html?contentId=CvbY_q_zBCOnOvzXCEWM~g) - [기술 생성 Alexa](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-alexa-skill.html?contentId=MjIjenIclKPZ0KAD6g~IrQ) - [기술 구성 Alexa](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/confgure-alexa-for-snow-instance.html?contentId=meyRi0yr1SIwYsVP2Z1b3Q) - [기술 모델 빌드 Alexa](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/build-alexa-skill.html?contentId=6VMR7F52EvBYu7V7qwJcxg) - [기술 ID 가져오기 Alexa](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/get-skill-id.html?contentId=03po6DocooGJlxA3_aAtKw) - [개발자 콘솔에서 기술 테스트 Alexa](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/test-alexa-skill.html?contentId=JCPQ0WkHMbU4NEEJC1H3Ww) - [모바일 앱에서 기술 Alexa 테스트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/test-skill-mobile.html?contentId=3lcT7oc_ciy4fIMDdH6yRA) - [에코 또는 에코 표시 화면 장치에서 기술 Alexa 테스트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/test-skill-echo-show.html?contentId=RuRkdmlJ6SVrY0Gm9THt_A) - [지원되는 Alexa 의도](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/alexa-intents.html?contentId=BINC04MDHMxsPybinXdKSw) - [Alexa에 대한 제공자 채널 ID 기록 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/create-provider-channel-id-record-alexa.html?contentId=KX4HreI88r5EkbHV7S0wIQ) - [Alexa에 대한 메시지 인증 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/setup-message-auth-alexa.html?contentId=JrjYRxWEJES7Ys1sUxHlNg) - [과(와) 연결된 계정 Alexa](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/account-linking-alexa.html?contentId=I0wmYNYljUolr8H6AFss_A) - [계정 구성 Alexa](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/configure-alexa-console.html?contentId=h2N6IAePSeTPFC04p0t7eg) - [터미널을 macOS 사용하여 이벤트 연결 Alexa](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/link-alexa-mac-terminal.html?contentId=0lROOmp3dfoZ_NBgJFr0Xg) - [앱을 사용하여 Alexa 계정 연결](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/link-using-alexa-app.html?contentId=q2LuqE7Bd8ntX7u5jNGPJQ) - [설정 및 주제 미세 조정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/va-settings-for-alexa.html?contentId=hfNH7YE0IEYG5eWRyVVpCA) - [Alexa에 대한 상황별 작업](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/alexa-contextual-actions.html?contentId=jA5RJ_YasbG_QbApIQLOEw) - [유휴 Alexa 채팅 대화 닫기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/close-idle-alexa-conv.html?contentId=nSRRrk0qNf5qL4ECN6kMtQ) - [VA 성과 분석](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/analyzing-virtual-agent-performance.html?contentId=t9GKeTKTP~DoJsEJKXQtXQ) - [플랫폼 분석 경험의 대화형 분석 대시보드](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/VA-dashboard-landing-page-pae.html?contentId=H3k5YBMsv2CthuQBtYcuew) - [탐색](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/virtual-agent/dashboard-explore-dashboard-pae.html?contentId=lTpj9Wm7Uyek_FViL2jqvg) - 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[AWA 그룹 큐 우선순위](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-group-queue-priorities.html?contentId=lsaQVB57xGuaAcO5WFjMwA) - [구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/installing-awa.html?contentId=jBSu~CAw0TGQ5kUzndFggQ) - [시작](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/implement-awa.html?contentId=T04ekH2v54fv0X1LcxpQiw) - [고급 작업 할당 활성화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-activate.html?contentId=txSRZSlxs0YBGxGW88byew) - [용 관련 플러그인 활성화 고급 작업 할당](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-related-plugins.html?contentId=ghhfEh1eGeQEcJif6Mcnpg) - [다음에서 커넥트 지원 이동 및 고급 작업 할당에이전트 채팅](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/migrate-from-connect-support.html?contentId=QBF40eVsbKOZj_4aGCU5ig) - [대화형 SMS 서비스 채널 설치](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/install-conversational-sms.html?contentId=BjFUQT3s5CUPMYkzw95sfw) - [서비스 채널 생성 또는 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-create-service-channel.html?contentId=MBhcIim_LLYtMtQcPTmPhg) - [대화형 SMS 서비스 채널 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/configure-conversational-sms.html?contentId=cpUlKVERlrXTQUt5iXOTtw) - [사용자 지정 서비스 채널 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/setup-custom-channel.html?contentId=~42seQvkE~VpdOTArMveew) - [튜토리얼: 변경 요청에 대한 사용자 지정 서비스 채널 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/custom-channel-tutorial.html?contentId=E4ivMoih3fFc6ho6EU~n8A) - [요청을 라우팅할 서비스 채널 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/custom-service-channel-tutorial.html?contentId=OdxK8EwfdD~8sKjpdeHeMQ) - [변경 요청에 대한 할당 규칙 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/assignment-rule-example.html?contentId=LmGTQmmHoHVzgugH3mxcKw) - [새 변경 요청을 라우팅할 큐 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/queue-example.html?contentId=SJgo7VBlK97HFnrvtLdTmw) - [에이전트의 할당 풀 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/assignment-pool-example.html?contentId=54UB0_ZvwX2RobVAxdKWsg) - [에이전트 작업 공간에서 서비스 채널을 사용할 수 있도록 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/presence-state-example.html?contentId=OKJa1rOjEBMFzc2cE~WGpQ) - [에이전트 받은 편지함에 변경 요청이 표시되는 방법 사용자 지정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/inbox-card-example.html?contentId=hkMrVkO7NqDfaVuHHiB8IQ) - [작업 항목 크기 재정의 생성 또는 변경](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-modify-work-item-size.html?contentId=mE9DOyjCVtWVDHyTGxwM0w) - [작업 항목 큐 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-create-queue.html?contentId=~yXR8M~DjMTYGukYqFp6AA) - [에이전트 할당 규칙 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-create-assignment-rule.html?contentId=8jY32raR57OjtjNL30rBEA) - [튜토리얼: 기술별로 에이전트에게 자동으로 작업 할당](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/skills-routing-tutorial.html?contentId=h2viO12LClKBONPwB8ywUw) - [기술 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/skills-example.html?contentId=08FGSm85KdUco49JagxxZA) - [에이전트의 작업을 자동으로 할당하는 할당 규칙 만들기](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/skills-example-assignment-rule.html?contentId=uF8qrEijGPAFiBQjepiO4w) - [큐 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/skills-example-queue.html?contentId=_wTYzxd4fWqVkqvumzJ64A) - [할당 자격 정의](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/skills-example-assignment-pool.html?contentId=AIMcfTGioKBFrlEoosPH1A) - [기술 결정 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/skills-example-skill-determination.html?contentId=Zxn8iTMEIM5vAtbsENxv8w) - [기술 결정 규칙 정의](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/skills-example-define-skill-determination.html?contentId=Ai~nDVwhR2RLYqZmYYxQmA) - [받은 편지함 레이아웃 만들기 또는 변경](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-modify-inbox-layout.html?contentId=c37GkpwaTELR88_UQ6N0OA) - [선택한 에이전트에 대한 에이전트 용량 재정의](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-change-agent-capacity.html?contentId=YqFo2jVDOz_PlyVkcnV8RA) - [할당 가능한 에이전트 풀 정의](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-specify-assignment-eligibility.html?contentId=uWtBAnLGEsLpUxLHKCFUvA) - [작업 항목 정렬 순서 설정](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-set-work-sort-order.html?contentId=beFgjcXNhz_ICDq6wB3kyg) - [큐 트리거 생성 및 관리](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-create-queue-triggers.html?contentId=oWPDSH7pbCG1JF4~mmBP5g) - [외부 공급업체 제공자에 대한 연결 별칭 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/create-cnctn-alias.html?contentId=ka1KLnMDG9dM~r540PTVuw) - [사용자 지정 플로우 작업 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/create-custom-action.html?contentId=bSlHylvHwSZbDDlmd~B7iw) - [하위 플로우 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/create-subflow-extrnl-route.html?contentId=qSSkt5nk9QCftJAvkTpdyA) - [외부 외부 공급업체 제공자용 페이로드 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/create-payload-extrnl-provider.html?contentId=2EWmWNi0NffhedMpXNeYgw) - [하위 플로우 및 페이로드를 외부 큐에 연결](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/link-subflow-payload-extrnl.html?contentId=KgpkX4FZ9UbOhk8ZVvYCXg) - [큐에 대한 외부 라우팅 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/enable-awa-external-routing.html?contentId=a83wASIP7DexYJMuFJq3fA) - [외부 라우팅 이벤트 및 페이로드 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/config-extrnlroute-event-payload.html?contentId=Ril8SKJLJy_GhDoD8IfBNg) - [외부 라우팅 테스트 구현 정의](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/define-extrnl-routng-plugin.html?contentId=jrM9M959Kky8UcZP0s4R7Q) - [규칙 구성 에이전트 선호도](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-configure-agent-affinity.html?contentId=~82YLxOKgkrEGvgNxNExaA) - [규칙 설정 에이전트 선호도](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-set-agent-affinity-for-queue.html?contentId=HT35UMk7xLvtXxUwomCExw) - [에이전트 선호도 비활성화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-deactivate-agent-affinity.html?contentId=I4lrezdx3ivGZSeKqlaHpg) - [에이전트 현재 상태 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-configure-agent-presence.html?contentId=nx3nLb9u9ipUG8E6ShrZwA) - [작업 항목 거부 이유 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-configure-reject-reasons.html?contentId=5UTO9QE7LkViOIRY6btV8Q) - [튜토리얼: 컨텍스트별 상호작용 라우팅](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/context-routing-tutorial.html?contentId=~3n9AafvRBxisYcnLA1J2g) - [제품 문제에 대한 큐 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/product-context-example.html?contentId=07hNAqLp4oMOoINOskcmug) - [청구 문제에 대한 큐 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/billing-context-example.html?contentId=cf_SDXAMhyp_ob_YuaEs7A) - [주문 문제에 대한 큐 생성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/order-context-example.html?contentId=W20nZzBDpWMYu1jZe6DA2A) - [재할당 가능한 설정 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/reassign-rejected-timed-out-work-items.html?contentId=dAjf3SeK7UEteXVapnGzUQ) - [구성 마무리](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/wrap-up-configuration.html?contentId=_IYd8wqceN6jsGZisFjIUQ) - [코드 마무리](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/wrap-up-codes.html?contentId=wXkuwQ8b4bVbyZpA_~E8Jg) - [마무리 세그먼트](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/wrap-up-segments.html?contentId=cQ6MFjYHbkygYZ_NYWx0Ow) - [에이전트의 최대 범용 용량 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-universal-capacity.html?contentId=39j5vaJ1xaHNnNO2N3jOmA) - [큐에 대한 고급 작업 할당 그룹 생성 또는 변경](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-groups.html?contentId=lwM22QTCHt1agZwblSzhdQ) - [AWA 작업 항목 하위 플로우 게시](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-post-work-item-subflow.html?contentId=EmV97aJDilYhRBSXqFwfdQ) - [메시징 작업 구성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/configure-messaging-actions.html?contentId=zvSMX6HbSkDvDCqBoDfXjA) - [고급 작업 할당에 대한 로깅 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-activate-logging.html?contentId=5MOvv41tIsCHiqzDIWdSjg) - [에이전트 선호도 활성화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-activate-agent-affinity.html?contentId=KkUtuURpHdNG1L1GAqMxAg) - [대화형 메시징 활성화](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/activate-messaging-actions.html?contentId=~Wb56Ck_yi0s7jbQ8gypxA) - [사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/using-awa.html?contentId=Gn9f0iYuB8YGdEyoJOWcJw) - [에이전트의 현재 상태 및 용량 확인](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-agent-presence.html?contentId=YcoCNNhChL721~ShPbavlg) - [할당되지 않은 상호작용 확인](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-unassigned-interactions.html?contentId=9uYrXVdIHe0Z0ubidTAEzg) - [할당되지 않은 작업 작업 항목 확인](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-unassigned-task-work-items.html?contentId=eHSw3nTZH7uZtVVhRLKk6w) - [작업 항목 및 AWA 이벤트 확인](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-work-items-all.html?contentId=iQFRXQDgEyunV~wixw4Qgg) - [에이전트 선호도 사용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-agent-affinity-concept.html?contentId=BgagFTz84difB1a6jmiFsA) - [에이전트가 SMS 대화를 시작함](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/agent-initiated-sms-store-app.html?contentId=XLqcNYawGCrcy45jSid6dg) - [SMS 대화 작성](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/compose-sms-store-app.html?contentId=cQIltGZ1cgQ3HbzsSEfG~A) - [참조](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/reference-awa.html?contentId=WpwpD83y8AfPELrU1HR01Q) - [분석 및 보고 솔루션](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/analytics-reporting-awa.html?contentId=hT~AYxnmsGkRGNCO9HQe_w) - [고급 분석을 사용하여 대시보드에 액세스 AWA](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-advanced-analytics.html?contentId=GPcVlL~gzgYlW2XU3g3jtw) - [운영 대시보드](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/operations-dashboard.html?contentId=I8tgUURpmOkW~GACVIgXcA) - [플랫폼 분석 솔루션고급 작업 할당용](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-content-pack.html?contentId=0DJKhaEeSQHQOXNLmzYWoQ) - [고급 작업 할당 상호작용 대시보드](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-interactions-dashboard.html?contentId=ER27SBFGgWkXU_y6lJ90oA) - [고급 작업 할당 운영 대시보드](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-operations-dashboard.html?contentId=Vt1NleCKyevQ~HkM6Etgzw) - [고급 작업 할당 작업 대시보드](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-tasks-dashboard.html?contentId=BKHoPoaFaamL4tw0I5CgUw) - [고급 작업 할당 메시징용 대시보드](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-messaging-dashboard.html?contentId=71If_YU8gSNahyf0s3tsyw) - [대시보드 마이그레이션 고급 작업 할당](https://servicenow-prod.fluidtopics.net/r/ko-KR/conversational-interfaces/advanced-work-assignment/awa-dashboards-migration.html?contentId=moc3wK690v5lQzfZrmHgiQ) - 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