관련 기록이 있는 WSDL 스키마

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 4분

    • 대상 인시던트 테이블에 대한 WSDL이 추가 매개변수 hierarchical=true와 함께 요청되면 삽입 기능에 대한 WSDL 스키마는 계층적 데이터 페이로드에 포함될 수 있는 사용 가능한 관련 기록을 반영합니다.

    예를 들어, 인시던트 테이블 스키마의 삽입 부분은 다음과 같이 요청될 hierarchical=true 때 다음과 같이 계층 구조를 표시합니다.

    https://instance.service-now.com/incident.do?WSDL&hierarchical=true

    WSDL 스키마
    <xsd:element name="insert">
  – <xsd:complexType>
    – <xsd:sequence>
        <xsd:element maxOccurs="1" minOccurs="0" name="active" type="xsd:boolean"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="activity_due" type="xsd:string"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="approval" type="xsd:string"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="approval_history" type="xsd:string"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="approval_set" type="xsd:string"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="assigned_to" type="xsd:string"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="assignment_group" type="xsd:string"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="business_duration" type="xsd:string"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="business_stc" type="xsd:integer"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="calendar_duration" type="xsd:string"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="calendar_stc" type="xsd:integer"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="caller_id" type="xsd:string"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="category" type="xsd:string"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="caused_by" type="xsd:string"/>
    WSDL 스키마 계속:
    <xsd:element maxOccurs="1" minOccurs="0" name="watch_list" type="xsd:string"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="work_end" type="xsd:string"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="work_notes" type="xsd:string"/>
        <xsd:element maxOccurs="1" minOccurs="0" name="work_start" type="xsd:string"/>
      – <xsd:element minOccurs="0" name="u_custom_comments">
          – <xsd:complexType>
              – <xsd:sequence>
                    <xsd:element maxOccurs="1" minOccurs="0" name="u_comment" type="xsd:string"/>
                    <xsd:element maxOccurs="1" minOccurs="0" name="u_comment_type" type="xsd:string"/>
                    <xsd:element maxOccurs="1" minOccurs="0" name="u_incident" type="xsd:string"/>
                  – <xsd:element minOccurs="0" name="u_comment_items">
                      – <xsd:complexType>
                          – <xsd:sequence>
                                <xsd:element maxOccurs="1" minOccurs="0" name="u_comment" type="xsd:string"/>
                                <xsd:element maxOccurs="1" minOccurs="0" name="u_name" type="xsd:string"/>
                                <xsd:element maxOccurs="1" minOccurs="0" name="u_value" type="xsd:string"/>
                            </xsd:sequence>
                        </xsd:complexType>
                    </xsd:element>
                </xsd:sequence>
            </xsd:complexType>
        </xsd:element>
      </xsd:sequence>
    </xsd:complexType>
  </xsd:element>
</xsd:sequence>
</xsd:complexType>
</xsd:element>