---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Analyze quiz details

# Analyze quiz details in Workforce Optimization for ITSM {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Access a quiz to analyze the details.

## Before you begin

Role required: sn_wfo_cfg_itsm.manager

## Procedure

1. Navigate to WorkspacesManager Workspace.
2. Select the coaching icon.
3. Select the Learning tab.
4. Go to Learning coursesInternal courses.
5. Select a quiz.
6. Select View quiz details.  
   The quiz details page appears.

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