---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# View Walk-up Experience location stockroom and assets

# View Walk-up Experience location stockroom and assets {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Agent supporting Walk-up Experience locations can view and access stockrooms
to provide commonly requested hardware and software assets for walk-up queue guests.
Stockroom inventory is defined by asset and inventory managers. Walk-up location agents can
monitor inventory and alert asset and inventory managers when additional consumables are
needed.

## Before you begin

Role required: sn_walkup.walkup_technician

## About this task

The agents can view associated walk-up location stockrooms in following ways:

* Through Agent Workspace
* Through navigation menu.
{#view-walkup-location-stockroom__ul_y2x_fj2_dsb}

## Procedure

1. Navigate to AllWorkspace ExperienceAgent Workspace Home.
2. Alternatively, to view walk-up locations through the application navigator, navigate to AllWalk-up ExperienceAgentMy Walk-up Stockrooms.
3. From the navigation list, select List.
4. Under Walk-up, select My Stockrooms.
5. Select the name of your stockroom to view details such as the physical address, the group assigned to the stockroom, and the available assets (hardware, consumables, and software licenses).
6. Select any of the list tabs to see the available inventory.  
   For example, you can select Consumables to see a list of all available consumables. The inventory list tabs include the following.

   | Option | Description |
   | Hardware | Cables, connectors, batteries, and more. |
   | Consumables | Computer monitors, video equipment, tablets, laptops, computer mouse, and more. |
   | Software Licenses | Available software programs and tools. |
   | Other Assets | Miscellaneous other assets. |
   |-|-|

   {#view-walkup-location-stockroom__choicetable_u5y_21l_f2b}
7. Select the name of an available consumable to see the details about the asset, such as quantity, cost, and expense information.
* **[Use platform view to fulfill a Walk-up Experience request from a stockroom](https://servicenow-prod.fluidtopics.net/6Z3T7XX~yncjHkDHFRlqSw)**   
  Walk-up Experience agents can access an associated stockroom and fulfill user requests directly from an interaction in platform view.

**Related tasks**   

* [Use platform view to fulfill a Walk-up Experience request from a stockroom](https://servicenow-prod.fluidtopics.net/6Z3T7XX~yncjHkDHFRlqSw "Walk-up Experience agents can access an associated stockroom and fulfill user requests directly from an interaction in platform view.")

*[\>]: and then