---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Quick start tests for Walk-up Experience

# Quick start tests for Walk-up Experience {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Validate that Walk-up Experience still works after you make any configuration
change such as apply an upgrade or develop an application. Copy and customize these quick start
tests to pass when using your instance-specific data.
Walk-up Experience quick
start tests require activating the Walk-up Experience plugin
(com.snc.walkup) and loading demo data.  
{#quick-start-tests-walkup-experience__table_d2s_jwt_rjb__entry__3}

| Test | Description | Release version |
|-|-|-|
| Create a location | Ensure users with the Walk-up administrator \[sn_walkup.walkup_admin\] role can access all existing walk-up queues, create new queue locations, and configure queues appropriately. | Orlando |
| Onsite checkin (ITIL User) | Verify that users with the ITIL role can check into an onsite queue location. | Orlando |
| Onsite checkin (ESS User) | Verify that users with the ESS role can check into an onsite queue location. | Orlando |
| Onsite checkin (Guest) | Verify that guest users can check into an onsite queue location. | Orlando |
[Table 1. Walk-up Experience - Tests test suite]

{#quick-start-tests-walkup-experience__table_d2s_jwt_rjb}
**Related topics**   

* [Quick start tests](https://www.servicenow.com/docs/access?context=quick-start-tests&version=australia&pubname=australia-application-development&ft:locale=en-US)