---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Leave a queue at the Walk-up Experience Tech Lounge

# Leave a queue at the Walk-up Experience Tech Lounge {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Leave a ServiceNow
Walk-up Experience Tech Lounge queue at any time by using the Now® Mobile app on your mobile device.

## Before you begin

Role required: user

## Procedure

1. On your mobile device, tap the Now® Mobile app icon ().
2. Navigate to My ItemsMy Tech Visits.
3. Navigate to your Queue card using one of these options.

   | Tab | Navigation |
   | My Items | Tap My Tech Visits |
   | Services | Tap the more options icon (![More options icon.]())Visit a Tech LoungeVisits |
   | Information | Tap the headphones icon (![Headphones icon.]())Visits |
   |-|-|

   {#leave-queue-now-mobile__choicetable_amc_vzh_5nb}
4. Tap your visit card to open it.
5. Tap Leave queue.  
   You can also swipe your visit card and tap Leave queue.

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