---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create or modify a Walk-up Experience stockroom

# Create or modify a Walk-up Experience stockroom {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create stockrooms and assign assets and groups specifically for your walk-up
location. Walk-up stockrooms contain common assets that visitors to the walk-up location
will typically request, such as a computer mouse, monitors, and cables. The walk-up location
stockroom should be easily accessible to your walk-up location for fast request fulfillment.

## Before you begin

Role required: sn_walkup.walkup_admin, asset_user, inventory_user, or admin

## About this task

Stockrooms are separate, standalone entities in the Asset Management
application.

## Procedure

1. To view walk-up location stockrooms, navigate to Walk-up ExperienceAdministrationWalk-up Stockrooms.
2. To modify an existing walk-up stockroom, click the stockroom name, otherwise click New to create a stockroom.
3. Complete the Stockroom New record \[Walk-up view\] form or modify fields on an existing form.  
   {#configure-walkup-stockroom__table_kgj_ns5_ndb__entry__2}

   | Fields | Description |
   |-|-|
   | Name | Display name and unique identifier of the stockroom. |
   | Assignment group | Group that primarily uses the stockroom. |
   | External | Whether this stockroom is managed internally (check box is cleared) or is managed externally by a third party (check box is selected). |
   | Location | Physical location (address) of the stockroom. |
   | Type | Type of stockroom. Chose Walk-up to create a walk-up stockroom. |
   | Manager | Person in charge of the stockroom. Receives restocking notifications and requests for the stockroom stock rules. |
   [ ]

   {#configure-walkup-stockroom__table_kgj_ns5_ndb}

*[\>]: and then