---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Associate a task with an outage

# Associate a task with an outage {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can associate multiple tasks with a defined outage.

## Before you begin

Role required: itil

## About this task

The administrator must configure the Outage form to include the Tasks related
list.

## Procedure

1. Navigate to the outage record.
2. Click Edit in the Tasks related list.  
   All incident and problem tasks are listed. For new instances in Jakarta, change requests are also listed.
3. Use the filter or the search field above the Collection box to locate the task to associate to the outage.  
   For example, filter for the same configuration item or business service, or look for tasks created on the same day as the outage.
4. Move the associated tasks to the Task List box on the right.
5. Click Save.