---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Add the Outage UI action to another task form

# Add the Outage UI action to another task form {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
By default, the Create Outage UI action is available on the
incident and problem forms, and can be added to other task forms. For new instances from
Jakarta only, this feature is also available on the change request form.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem DefinitionUI Actions.
2. Select the UI Action Create Outage on the Task \[task\] table.  
   By default, the condition is:

   `current.getRecordClassName() ==
   'incident' || current.getRecordClassName() ==
   'problem'`
3. Modify the Conditions field as described in the following examples.

   | Option | Description |
   | To add this UI action to the Ticket \[ticket\] table | `current.getRecordClassName() == 'incident' || current.getRecordClassName() == 'problem' || current.getRecordClassName() == 'ticket'` |
   | To use the UI action on only the Problem \[problem\] table | `current.getRecordClassName() == 'problem'` |
   |-|-|

   {#t_AddTheUIActionToAnotherTaskForm__choicetable_ayx_s1b_h5}
4. Click Update.

*[\>]: and then