---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Use software counters with the legacy IBM PVU Process Pack

# Use software counters with the legacy IBM PVU Process Pack {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
To calculate IBM PVU licenses through the legacy IBM PVU Process Pack, you can create
a software counter with the IBM PVU license type. For a given PVU software package, you only
need to create the counter once and then it can be reused.

## Before you begin

Role required: sam

## About this task

Processor definitions are searched as licenses are counted. If a processor definition is found, but no PVU mapping link exists for the processor, the system automatically does the following to obtain a PVU mapping link.

* Pre-filtering based on processor name.
* Advanced filtering based on PVU mapping records' condition field.
* If no exact match is found, the most expensive mapping is used to increase the chance of being compliant.
{#t_UseSWCountersCalcIBMPVULice__ul_lxb_mgw_rp}

## Procedure

1. Navigate to AllSoftware AssetReconciliationSoftware Counters.
2. Click New.
3. Enter a Name.
4. Select a Software Model.
5. Select a level of adherence to the license in the Enforce to field.
6. For License type, select Per Installation - IBM PVU.  
7. Add information to other fields as necessary.
8. Right-click the header bar and select Save.
9. Click Count licenses.  
10. In the Software Counter Results list, drill down to obtain summary and detailed information.  

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