---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Validate requirements for PVU mappings

# Validate legacy IBM PVU Process Pack requirements for associating software installations with PVU mappings {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Meet the recommended requirements to ensure that you receive the highest quality results with PVU mapping.

## Before you begin

Role required: admin

## Procedure

1. Use a discovery tool, such as ServiceNow Discovery, to identify hardware and populate the configuration management database (CMDB) with the configuration items you want to manage with IBM PVU licensing.
2. Use a discovery tool, such as ServiceNow Discovery, to identify software installations.  
   Check that the added CPU information is correct.
3. [Activate](https://servicenow-prod.fluidtopics.net/lE2aU6UNuyUmTH2ZhgtWIw "The legacy Software Asset Management - IBM PVU Process Pack (com.snc.sam.ibmpvu.pp) plugin can no longer be activated upon request. If the legacy plugin has already been activated on your ServiceNow instance, you can continue to use the legacy IBM PVU Process Pack.") the Software Asset Management plugin - IBM PVU Process Pack plugin.  
   This also activates the Software Asset Management plugin if it is not already active.
4. [Refresh processor definitions.](https://servicenow-prod.fluidtopics.net/g7X7bhKKXYN7Qr8tyh1W6w "After activating the legacy IBM PVU Process Pack, use the Refresh Processor Definitions module in the legacy Software Asset Management (com.snc.software_asset_management) plugin to create process definitions for existing computers in the Computer [cmdb_ci_computer] table.")
5. Ensure that the [software models](https://servicenow-prod.fluidtopics.net/QMb8njfi4OlJXzq23FVgMA "The legacy Software Asset Management (com.snc.software_asset_management) plugin uses software models to manage licenses, specifically in software counters and license restrictions, and to track upgrade and downgrade licenses.") you want to manage with IBM PVU licensing have the correct license type: Per installation - IBM PVU.
6. [Create software counters](https://servicenow-prod.fluidtopics.net/eSUXNKQ_TFbzc7FYDBa1Hg "To calculate IBM PVU licenses through the legacy IBM PVU Process Pack, you can create a software counter with the IBM PVU license type. For a given PVU software package, you only need to create the counter once and then it can be reused.") to calculate IBM PVU licenses.
7. Count licenses to determine compliance with IBM PVU guidelines.