---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Identify a downgrade child

# Identify a downgrade child from a software license record using the legacy Software Asset Management plugin {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the legacy Software Asset Management (com.snc.software_asset_management)
plugin to identify a downgrade child from a software license record.

## Before you begin

Role required: sam

## Procedure

1. Navigate to AllSoftware AssetSoftware Licenses.
2. Select a license.
3. Click New in the Software Upgrade and Downgrades related list.
4. Select a software model from the list.
5. Select the Start and End dates.
6. Click Submit.  
   Note:  
   Downgrade children set on the software license applies specifically to that license. If a downgrade child is set on the software model, it applies to all licenses of that model.

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