---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create and manage an enterprise license using the legacy Software Asset Management plugin

# Create and manage an enterprise license using the legacy Software Asset Management plugin {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enterprise licenses are typically for large customers and provide some flexibility, an agreed upon discount price, and a mechanism for easy administration.

## Before you begin

Role required: contract_manager

## About this task

Use the Contract Management application to set a software license as enterprise or subscription for the legacy Software Asset Management (com.snc.software_asset_management) plugin.

## Procedure

1. Navigate to AllContractSoftware Licenses.
2. Click New.
3. Select a License type of Enterprise.
4. Fill in as many of the remaining fields on the Contract form as you can, and click Submit.
5. Reopen the contract.
6. In the Assets Covered related list, click New.
7. In Asset, select the software covered by the contract.
8. In Date added, select the date the software license was added to the contract.  
   The date can be in the past, the present, or the future.
9. **Optional:** In Date removed, select the date asset was, or will be, removed from the contract.
10. Click Submit.
11. Navigate to Software AssetReconciliationSoftware Counters.
12. Click the software you specified.
13. Click Count Licenses.  
    The licenses are listed under Software Counter Results. The licenses display as 0, but you are not out of compliance because you have an enterprise license with an enterprise contract. Once an
    enterprise contract is associated with software, all users are entitled when the licenses are counted.  
    Note:  
    In the Software Licenses list, enterprise licenses display 0 in the Rights column. The concept of rights is not used with enterprise licenses.

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