---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create an Oracle software license

# Create an Oracle software license for the legacy Oracle Process Pack {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
To use the legacy Oracle process pack, you must create an Oracle software
license.

## Before you begin

Role required: sam

## Procedure

1. Navigate to AllSoftware AssetSoftware Licenses.
2. Click New.
3. Select Software License in the Model category field.
4. Select an Oracle model in the Model field.  
   The Oracle models in this list are created by the user. For more information,
   see [Manage software
   models](https://servicenow-prod.fluidtopics.net/QMb8njfi4OlJXzq23FVgMA "The legacy Software Asset Management (com.snc.software_asset_management) plugin uses software models to manage licenses, specifically in software counters and license restrictions, and to track upgrade and downgrade licenses.").
5. Ensure that the License metric field specifies the correct license calculation type.
6. Fill in the remaining fields, as appropriate.
7. Click Submit.

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