---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create a custom license type for the legacy Software Asset Management plugin

# Create a custom license type for the legacy Software Asset Management plugin {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Custom license types in the legacy Software Asset Management
(com.snc.software_asset_management) plugin allow you to create a license type with special
conditions.

## Before you begin

Role required: sam

## About this task

A custom script can provide detailed information about the number of rights a
software install or usage consumes.

## Procedure

1. Navigate to AllSoftware AssetReconciliationLicense Calculations.
2. Click New.
3. Complete the form.  
   {#t_CreateACustomLicenseType__table_nhs_mvd_xq__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the software license type. |
   | Query table | The value that is used for queries. This can be either Software install to count the number of installations or Software usage to count the number of times the software is used. |
   | Count by | The calculation type by which the license type counts software licenses. Make sure this value is set to Custom to create a new calculation type. |
   | Entitlement type | The entitlement type of the license, either Workstation or User. This field is available only when the Count by field is set to Custom. |
   | Script | The script used for custom license types. This field is available only when the Count by field is set to Custom. |
   [Table 1. New license calculations]

   {#t_CreateACustomLicenseType__table_nhs_mvd_xq}
4. Click Submit.

*[\>]: and then


