---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Automatically match to an existing model using the legacy Software Asset Management plugin

# Automatically match to an existing model using the legacy Software Asset Management plugin {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The automatic matching feature in the legacy Software Asset Management
(com.snc.software_asset_management) plugin allows you to match a software discovery model to
an existing software model.

## Before you begin

Role required: sam

## Procedure

1. Navigate to AllSoftware AssetReconciliationDiscovery models and open a model.
2. Clear the Software model field.
3. Click an entry in the Publisher column.
4. Click Match model.  
   The system searches for the best match from existing models. If a match is found, the system automatically adds the name to the Software model field and selects the Automatically matched check box. If a match is not found, a No match found message is displayed, and two related links appear, allowing you to create a new model. No change occurs if the system has already made a match.
5. If no match is found, create a new model.  
   If a model is already matched, then the automatic matching feature does not run.

   The automatic matching feature can also be used when you insert a new
   discovery model record or if you modify and update an existing discovery
   model. If automatic matching is run, all software installations and usages
   that reference the discovery model will have their Inferred suite and Cached fields cleared.

   For more information on software installation and usage records, see
   [Determine where
   software is installed](https://servicenow-prod.fluidtopics.net/A6~cX8KA2lnXeVzclofIiQ "When using the legacy Software Asset Management (com.snc.software_asset_management) plugin to determine where your software is installed, you must keep the following points in mind.").

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