--- sourceDocument: Australia IT Service Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia IT Service Management ft:clusterId : - itsm bundleId : - itsm workflow : - Technology --- # Software license reconciliation counters for the legacy Software Asset Management plugin # Software license reconciliation counters for the legacy Software Asset Management plugin {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Software counters for the legacy Software Asset Management (com.snc.software_asset_management) plugin reconcile software rights with software installations to verify compliance. For asset managers, software counters answer the question: Is my number of installations equal to or lower than the number of rights purchased? Counters are useful for software that must be tracked; some software may not need to be tracked closely. Grouping---such as location, company, department, cost center, entitlement workstation and entitlement user---or no grouping can be used with software counters. In addition to software counters, the legacy Software Asset Management (com.snc.software_asset_management) plugin offers [usage counters](https://servicenow-prod.fluidtopics.net/wp55vS496Mq8WqnDZELEQg "How to create a software counter for the legacy Software Asset Management (com.snc.software_asset_management) plugin.") that track a license based on use by a workstation or user. The software counter cache is used to increase the speed of counting software licenses. If there is a large number of software license records, the first time software is counted takes several minutes. After the first count, only changes are processed so the procedure is faster. * **[Get started with software counters for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/X8T68M6Has75QzkcpxP6qg)** A good way to see how software counters work is to use the demo data provided with the legacy Software Asset Management (com.snc.software_asset_management) plugin. * **[Schedule a software count for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/iNkpR1vnTDqqrxlrcpfp4g)** How to schedule a software count for the legacy Software Asset Management (com.snc.software_asset_management) plugin. * **[Use a software counter for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/y_33vgY2edUK~OuYguR79w)** Use a software counter for the legacy Software Asset Management (com.snc.software_asset_management) plugin to count the licenses for a specific version of software and receive summary or detailed results. * **[Create a software counter for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/wp55vS496Mq8WqnDZELEQg)** How to create a software counter for the legacy Software Asset Management (com.snc.software_asset_management) plugin. * **[Set up quick counters for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/70SpOlmOTf0YzXrfP7Kf6g)** Quick counter settings can help speed up the software counting process that is used by the legacy Software Asset Management (com.snc.software_asset_management) plugin. * **[View software counter results for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/hU~CVLCG7JKtdJ9lOPoa~A)** Software counter results provide detailed information about each grouping that is formed through the legacy Software Asset Management (com.snc.software_asset_management) plugin. * **[View software counter summaries for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/87xZHCBJT4LZywF8D3VegA)** Software counter summaries provide information about each software counter type that is supported by the legacy Software Asset Management (com.snc.software_asset_management) plugin. * **[View software counter details for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/y6W~beMkF4e8mPghUdAe2w)** Software counter details provide information about a specific software counter summary for the legacy Software Asset Management (com.snc.software_asset_management) plugin. * **[View usage counter results for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/CWfr4ub~3NDvE25cTBRILQ)** Usage counters for the legacy Software Asset Management (com.snc.software_asset_management) plugin track licenses based on how often those licenses are actually used either by a workstation or a user. **Related concepts** * [Legacy Software Asset Management plugin Overview module](https://servicenow-prod.fluidtopics.net/QXVLbVrl4XlKJIve9lwakQ "The Overview module for the legacy Software Asset Management (com.snc.software_asset_management) plugin is a homepage that displays various software asset management reports.") * [Legacy Software Asset Management plugin setup process](https://servicenow-prod.fluidtopics.net/sVO99TX3jE8kBkOETYJbCA "To get started with the legacy Software Asset Management (com.snc.software_asset_management) plugin, you need to identify and discover software owned, create software models, create license records, and configure software counters.") * [Determine where software is installed using the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/A6~cX8KA2lnXeVzclofIiQ "When using the legacy Software Asset Management (com.snc.software_asset_management) plugin to determine where your software is installed, you must keep the following points in mind.") * [Software licenses in the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/qduUcv2gS_IKiOJ66qX~kA "Software licenses are based on models that are defined through the legacy Software Asset Management (com.snc.software_asset_management) plugin.") * [License calculations with the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/EcghOsl~pnJaFs9XgW6v9w "Software license calculations with the legacy Software Asset Management (com.snc.software_asset_management) plugin count the number of licenses that exist in your network environment.") * [Software discovery models in the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/9jMh~li8q1PwMhap1WHEqg "Software discovery models in the legacy Software Asset Management (com.snc.software_asset_management) plugin can be used to help normalize the software you own by analyzing and classifying models to reduce duplication.") * [Legacy Software License Compliance Checker](https://servicenow-prod.fluidtopics.net/bbToIS2e9OHU4RjW4XiL1A "The Software License Compliance Checker that is included in the legacy Software Asset Management (com.snc.software_asset_management) plugin is a fast way to see if the software licenses used in your organization are compliant based on number of rights purchased and number of installations.") * [Legacy IBM PVU Process Pack](https://servicenow-prod.fluidtopics.net/fTSjAteDYx~E3oXL5g_e4A "Processor Value Unit (PVU) is a unit of measurement defined by IBM to determine software licensing costs based on processor or server model.") * [Software contracts for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/dwxhXQk9LxI3TjTT7K~GTw "A software contract is a binding agreement between the owner of a software product and a buyer. The contract enables the buyer to use the software legally.") * [Legacy Oracle process pack](https://servicenow-prod.fluidtopics.net/5yZUUJqmIm5GwhXRdEwCPg "The legacy Oracle process pack is an add-on to the legacy Software Asset Management (com.snc.software_asset_management) plugin that provides the ability to manage software licensed under the Oracle licensing model.") **Related tasks** * [Manage software models using the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/QMb8njfi4OlJXzq23FVgMA "The legacy Software Asset Management (com.snc.software_asset_management) plugin uses software models to manage licenses, specifically in software counters and license restrictions, and to track upgrade and downgrade licenses.")