--- sourceDocument: Australia IT Service Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia IT Service Management ft:clusterId : - itsm bundleId : - itsm workflow : - Technology --- # Software licenses in the legacy Software Asset Management plugin # Software licenses in the legacy Software Asset Management plugin {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Software licenses are based on models that are defined through the legacy Software Asset Management (com.snc.software_asset_management) plugin. You can create the models to organize software licenses in any way that makes sense for your organization. Common methods of defining models and licenses include by department or by region. Licenses can be associated with a contract. For more information, see the [Contract Management](https://servicenow-prod.fluidtopics.net/Wul0MayninMPc8R658hQxQ "Manage and track contracts with the ServiceNow Contract Management application.") application. ## Licensing types The following license types are available in the legacy Software Asset Management (com.snc.software_asset_management) plugin: * By CPU * By CPU cores * By number of CPUs {#c_SoftwareLicenses__ul_pgr_jr4_5sb} * By number of points: Per installation - IBM PVU * By user * Number of installs per user * Per named user {#c_SoftwareLicenses__ul_mqq_nr4_5sb} * By utilization * Usage (CPU) * Usage (User) {#c_SoftwareLicenses__ul_nt4_pr4_5sb} * By workstation: Per workstation {#c_SoftwareLicenses__ul_ox2_szw_dp} {#c_SoftwareLicenses__table_w3d_sjf_4s__entry__2} | Model | Description | |-|-| | Individual | Given to individuals. | | Bulk allocated | Allocated to users via entitlements. | | Bulk not allocated | Given to users with details, such as who has a license or where the license is located, not tracked. | [Table 1. Supported license models] {#c_SoftwareLicenses__table_w3d_sjf_4s} * **[License management with the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/GV6Ek9CIFyy7OYazgI6Syg)** The legacy Software Asset Management (com.snc.software_asset_management) plugin allows asset managers to track and organize the number of licenses available to the organization. * **[Add a software license using the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/qGVn9qZl5wPWUPlWoIG4Bg)** You can add a new software license using the legacy Software Asset Management (com.snc.software_asset_management) plugin. * **[Create and manage an enterprise license using the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/PF4QmWSZw9JMY6i8viVgUg)** Enterprise licenses are typically for large customers and provide some flexibility, an agreed upon discount price, and a mechanism for easy administration. * **[Create and manage a subscription license using the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/2J_4hKIKtQqB6Atpbj3~dg)** Use the legacy Software Asset Management (com.snc.software_asset_management) plugin to create subscription licenses and manage the information as it changes. * **[Software license entitlements for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/oGqQXrJWoB7indX4Wjh1zw)** Software entitlements enable you to define the people or machines to which a specific, purchased software license is assigned. * **[License upgrade and downgrade with the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/~~dGTsMs8BC_Anef1c~n0w)** The concept of upgrading and downgrading licenses is built in to the legacy Software Asset Management (com.snc.software_asset_management) plugin. * **[View a list of unallocated software licenses for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/fFwWpXj7ph3D7EjjsYZ33w)** Managing software licenses includes knowing what licenses are owned by your organization, but are not allocated. * **[Merge software licenses using the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/pBw44Lg~E2BbDKBxhqiv1Q)** If you have multiple software licenses that are linked to the same model, you can merge the individual licenses into a consolidated license using the legacy Software Asset Management (com.snc.software_asset_management) plugin. **Related concepts** * [Legacy Software Asset Management plugin Overview module](https://servicenow-prod.fluidtopics.net/QXVLbVrl4XlKJIve9lwakQ "The Overview module for the legacy Software Asset Management (com.snc.software_asset_management) plugin is a homepage that displays various software asset management reports.") * [Legacy Software Asset Management plugin setup process](https://servicenow-prod.fluidtopics.net/sVO99TX3jE8kBkOETYJbCA "To get started with the legacy Software Asset Management (com.snc.software_asset_management) plugin, you need to identify and discover software owned, create software models, create license records, and configure software counters.") * [Determine where software is installed using the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/A6~cX8KA2lnXeVzclofIiQ "When using the legacy Software Asset Management (com.snc.software_asset_management) plugin to determine where your software is installed, you must keep the following points in mind.") * [License calculations with the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/EcghOsl~pnJaFs9XgW6v9w "Software license calculations with the legacy Software Asset Management (com.snc.software_asset_management) plugin count the number of licenses that exist in your network environment.") * [Software discovery models in the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/9jMh~li8q1PwMhap1WHEqg "Software discovery models in the legacy Software Asset Management (com.snc.software_asset_management) plugin can be used to help normalize the software you own by analyzing and classifying models to reduce duplication.") * [Legacy Software License Compliance Checker](https://servicenow-prod.fluidtopics.net/bbToIS2e9OHU4RjW4XiL1A "The Software License Compliance Checker that is included in the legacy Software Asset Management (com.snc.software_asset_management) plugin is a fast way to see if the software licenses used in your organization are compliant based on number of rights purchased and number of installations.") * [Software license reconciliation counters for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/A2m5ZzDE0r9kb1pdVvjW5A "Software counters for the legacy Software Asset Management (com.snc.software_asset_management) plugin reconcile software rights with software installations to verify compliance.") * [Legacy IBM PVU Process Pack](https://servicenow-prod.fluidtopics.net/fTSjAteDYx~E3oXL5g_e4A "Processor Value Unit (PVU) is a unit of measurement defined by IBM to determine software licensing costs based on processor or server model.") * [Software contracts for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/dwxhXQk9LxI3TjTT7K~GTw "A software contract is a binding agreement between the owner of a software product and a buyer. The contract enables the buyer to use the software legally.") * [Legacy Oracle process pack](https://servicenow-prod.fluidtopics.net/5yZUUJqmIm5GwhXRdEwCPg "The legacy Oracle process pack is an add-on to the legacy Software Asset Management (com.snc.software_asset_management) plugin that provides the ability to manage software licensed under the Oracle licensing model.") **Related tasks** * [Manage software models using the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/QMb8njfi4OlJXzq23FVgMA "The legacy Software Asset Management (com.snc.software_asset_management) plugin uses software models to manage licenses, specifically in software counters and license restrictions, and to track upgrade and downgrade licenses.")