---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Legacy Software Asset Management plugin setup process

# Legacy Software Asset Management plugin setup process {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
To get started with the legacy Software Asset Management
(com.snc.software_asset_management) plugin, you need to identify and discover software owned,
create software models, create license records, and configure software counters.  
To get started with the legacy Software Asset Management (com.snc.software_asset_management) plugin, perform the following:

* Identify the software that your organization owns using one of the following methods:
  * Use Discovery to identify currently owned software and begin working with the legacy Software Asset Management (com.snc.software_asset_management) plugin.
  * Identify and add the software manually or with a third-party tool.
  {#c_SetupProcess__ul_khp_cjt_hp}
* Make the Configuration Management Database (CMDB) accurate.

  Clean up information
  in CMDB. At first, focus on your top 10-20 software
  vendors.
* Create software models.Create software models for all of the software that your
  organization wants to monitor. Software models can also be imported from another source,
  such as a Discovery application, an existing data set of software
  licenses, or a third-party source.

* Create software license records.Create software license records for all of the
  software that your organization owns. This information can also be based on information
  from a purchasing source or imported as a spreadsheet.

* Configure software counters.Configure software counters to view your organization's
  software compliance levels for all of your software.

{#c_SetupProcess__ul_ahw_bjt_hp}
**Related concepts**   

* [Legacy Software Asset Management plugin Overview module](https://servicenow-prod.fluidtopics.net/QXVLbVrl4XlKJIve9lwakQ "The Overview module for the legacy Software Asset Management (com.snc.software_asset_management) plugin is a homepage that displays various software asset management reports.")
* [Determine where software is installed using the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/A6~cX8KA2lnXeVzclofIiQ "When using the legacy Software Asset Management (com.snc.software_asset_management) plugin to determine where your software is installed, you must keep the following points in mind.")
* [Software licenses in the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/qduUcv2gS_IKiOJ66qX~kA "Software licenses are based on models that are defined through the legacy Software Asset Management (com.snc.software_asset_management) plugin.")
* [License calculations with the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/EcghOsl~pnJaFs9XgW6v9w "Software license calculations with the legacy Software Asset Management (com.snc.software_asset_management) plugin count the number of licenses that exist in your network environment.")
* [Software discovery models in the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/9jMh~li8q1PwMhap1WHEqg "Software discovery models in the legacy Software Asset Management (com.snc.software_asset_management) plugin can be used to help normalize the software you own by analyzing and classifying models to reduce duplication.")
* [Legacy Software License Compliance Checker](https://servicenow-prod.fluidtopics.net/bbToIS2e9OHU4RjW4XiL1A "The Software License Compliance Checker that is included in the legacy Software Asset Management (com.snc.software_asset_management) plugin is a fast way to see if the software licenses used in your organization are compliant based on number of rights purchased and number of installations.")
* [Software license reconciliation counters for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/A2m5ZzDE0r9kb1pdVvjW5A "Software counters for the legacy Software Asset Management (com.snc.software_asset_management) plugin reconcile software rights with software installations to verify compliance.")
* [Legacy IBM PVU Process Pack](https://servicenow-prod.fluidtopics.net/fTSjAteDYx~E3oXL5g_e4A "Processor Value Unit (PVU) is a unit of measurement defined by IBM to determine software licensing costs based on processor or server model.")
* [Software contracts for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/dwxhXQk9LxI3TjTT7K~GTw "A software contract is a binding agreement between the owner of a software product and a buyer. The contract enables the buyer to use the software legally.")
* [Legacy Oracle process pack](https://servicenow-prod.fluidtopics.net/5yZUUJqmIm5GwhXRdEwCPg "The legacy Oracle process pack is an add-on to the legacy Software Asset Management (com.snc.software_asset_management) plugin that provides the ability to manage software licensed under the Oracle licensing model.")  
**Related tasks**   

* [Manage software models using the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/QMb8njfi4OlJXzq23FVgMA "The legacy Software Asset Management (com.snc.software_asset_management) plugin uses software models to manage licenses, specifically in software counters and license restrictions, and to track upgrade and downgrade licenses.")