---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Set up quick counters for the legacy Software Asset Management plugin

# Set up quick counters for the legacy Software Asset Management plugin {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Quick counter settings can help speed up the software counting process that is used by
the legacy Software Asset Management (com.snc.software_asset_management) plugin.  
The following check boxes are available in the Parameters section of the Software Counter form:

* Verify entitlements: When this check box is selected, the software counter will generate entitlement details in the software counter summaries, displaying the number of entitlements in use and entitlements not in use. If the check box is cleared, the software counter will display Entitlement not known with a count of total installs. The counter will not check for entitlements.
* Generate details: When this check box is selected, the software counter will generate [software counter details](https://servicenow-prod.fluidtopics.net/y6W~beMkF4e8mPghUdAe2w "Software counter details provide information about a specific software counter summary for the legacy Software Asset Management (com.snc.software_asset_management) plugin.")for each software counter result type. If the check box is cleared, no details will be available.
{#c_SetUpQuickCounters__ul_ccm_mxc_zq}

Clearing these check boxes in addition to setting the Grouping parameter to
None will enable software counters to run more quickly.