--- sourceDocument: Australia IT Service Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia IT Service Management ft:clusterId : - itsm bundleId : - itsm workflow : - Technology --- # Legacy Oracle process pack # Legacy Oracle process pack {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read The legacy Oracle process pack is an add-on to the legacy Software Asset Management (com.snc.software_asset_management) plugin that provides the ability to manage software licensed under the Oracle licensing model. Important: The legacy Oracle Process Pack is not required for tracking and managing Oracle licenses through the Software Asset Management publisher pack for Oracle, which is available as part of the Software Asset Management Professional (com.snc.samp) plugin. The Oracle publisher pack includes all capabilities that are required for tracking and managing Oracle licenses. See [Software Asset Management publisher pack for Oracle](https://www.servicenow.com/docs/access?context=oracle-publisher-pack&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) for more information on the Oracle publisher pack. Administrators can use this feature to perform the following functions. * Identify the software packs installed on Oracle database servers. * See the software packs that are currently in use. * List which options are installed and in use. {#c_OracleProcessPack__ul_tlb_kkp_dq} * **[Using software counters with the legacy Oracle Process Pack](https://servicenow-prod.fluidtopics.net/utL8ddVH2FlQYZ8Ew9_JQw)** There are two distinct ways to count Oracle software through the legacy Oracle Process Pack. Be sure that your Oracle models are set up accurately. * **[Software models for the legacy Oracle Process Pack](https://servicenow-prod.fluidtopics.net/kciG4z1eVYzyteyo0QcRdg)** In order to count Oracle software licenses, you must create software models for your Oracle software. * **[Request the legacy Oracle Process Pack](https://servicenow-prod.fluidtopics.net/~BbFGStRSN0dA_ejHN6y3Q)** The legacy Software Asset Management - Oracle Process Pack (com.snc.sam.oracle.pp) plugin can no longer be activated upon request. If the legacy plugin has already been activated on your ServiceNow instance, you can continue to use the legacy Oracle Process Pack. * **[Installed with the legacy Oracle Process Pack](https://servicenow-prod.fluidtopics.net/f5WU0TS86P_riGDn_VqtHw)** The following tables, fields, and license calculation types are installed with the legacy Oracle process pack. * **[Create an Oracle software license for the legacy Oracle Process Pack](https://servicenow-prod.fluidtopics.net/7kCF6Um8eKM6PHWsJLKD0Q)** To use the legacy Oracle process pack, you must create an Oracle software license. * **[Validate legacy Oracle Process Pack requirements for associating software installations with Oracle mappings](https://servicenow-prod.fluidtopics.net/vDUMNdpZf318jkNOF4iIJw)** Meet the recommended requirements to ensure that you receive the highest quality results with Oracle mapping. * **[Run the Oracle software counter for the legacy Oracle Process Pack](https://servicenow-prod.fluidtopics.net/jRSVMO2wtqMnChyqa7~dRg)** Running the Oracle software counter is a requirement to associate a software installation with an Oracle mapping. **Related concepts** * [Legacy Software Asset Management plugin Overview module](https://servicenow-prod.fluidtopics.net/QXVLbVrl4XlKJIve9lwakQ "The Overview module for the legacy Software Asset Management (com.snc.software_asset_management) plugin is a homepage that displays various software asset management reports.") * [Legacy Software Asset Management plugin setup process](https://servicenow-prod.fluidtopics.net/sVO99TX3jE8kBkOETYJbCA "To get started with the legacy Software Asset Management (com.snc.software_asset_management) plugin, you need to identify and discover software owned, create software models, create license records, and configure software counters.") * [Determine where software is installed using the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/A6~cX8KA2lnXeVzclofIiQ "When using the legacy Software Asset Management (com.snc.software_asset_management) plugin to determine where your software is installed, you must keep the following points in mind.") * [Software licenses in the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/qduUcv2gS_IKiOJ66qX~kA "Software licenses are based on models that are defined through the legacy Software Asset Management (com.snc.software_asset_management) plugin.") * [License calculations with the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/EcghOsl~pnJaFs9XgW6v9w "Software license calculations with the legacy Software Asset Management (com.snc.software_asset_management) plugin count the number of licenses that exist in your network environment.") * [Software discovery models in the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/9jMh~li8q1PwMhap1WHEqg "Software discovery models in the legacy Software Asset Management (com.snc.software_asset_management) plugin can be used to help normalize the software you own by analyzing and classifying models to reduce duplication.") * [Legacy Software License Compliance Checker](https://servicenow-prod.fluidtopics.net/bbToIS2e9OHU4RjW4XiL1A "The Software License Compliance Checker that is included in the legacy Software Asset Management (com.snc.software_asset_management) plugin is a fast way to see if the software licenses used in your organization are compliant based on number of rights purchased and number of installations.") * [Software license reconciliation counters for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/A2m5ZzDE0r9kb1pdVvjW5A "Software counters for the legacy Software Asset Management (com.snc.software_asset_management) plugin reconcile software rights with software installations to verify compliance.") * [Legacy IBM PVU Process Pack](https://servicenow-prod.fluidtopics.net/fTSjAteDYx~E3oXL5g_e4A "Processor Value Unit (PVU) is a unit of measurement defined by IBM to determine software licensing costs based on processor or server model.") * [Software contracts for the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/dwxhXQk9LxI3TjTT7K~GTw "A software contract is a binding agreement between the owner of a software product and a buyer. The contract enables the buyer to use the software legally.") **Related tasks** * [Manage software models using the legacy Software Asset Management plugin](https://servicenow-prod.fluidtopics.net/QMb8njfi4OlJXzq23FVgMA "The legacy Software Asset Management (com.snc.software_asset_management) plugin uses software models to manage licenses, specifically in software counters and license restrictions, and to track upgrade and downgrade licenses.")