---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Manually normalize a discovery model

# Manually normalize a SAM Foundation software discovery model {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can edit a software discovery model to manually normalize discovered software on
the Software Discovery Models form so that it can be reconciled.

## Before you begin

Role required: sam_user

## About this task

If the information automatically added to the software discovery model is incomplete,
you can add the missing fields to manually normalize the software discovery
model.

## Procedure

1. Navigate to AllSoftware AssetDiscoveryDiscovery models and open a discovery model record.
2. Fill in the Publisher, Product, and Version fields, as appropriate.
3. Click Normalize.  
   The normalization status is set to Manually Normalized.

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