---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Add a Software Asset Management Foundation plugin custom software product

# Add a Software Asset Management Foundation plugin custom software product {#ariaid-title1}

Release version: Australia  
Updated August 25, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can add a custom product if a software product does not exist in the Software
Library. Custom products enable you to normalize and account for homegrown software, or
software that is not yet part of the Software Library.

## Before you begin

Role required: sam_admin

## About this task

The product and publisher combination is used during discovery model normalization.
If the custom product already exists, a message is shown.

## Procedure

Navigate to AllSoftware AssetAdministrationCustom Software Products and create a new record (see table for field descriptions).  
{#t_AddACustomProductSAMF__table_fdn_2pd_c1b__entry__2}

| Field | Description |
|-|-|
| Publisher | Publisher of the custom software product. If it does not exist, a new one can be created on the Publisher field Companies lookup list. |
| Product | Name of the custom software product. |
| Product type | Product type of the custom software product. * Child: A subcomponent of main software (not licensable). * Driver: A software product that controls a device. * Licensable: A software product that is licensable. * Not Licensable: A software product that is not licensable. * Patch: A software product designed to update, fix, or improve an existing computer program. * Unknown: A software product that is unknown. {#t_AddACustomProductSAMF__ul_gdn_2pd_c1b} |
| Product classification | Official UNSPSC classification. |
| Active | Check box for activating the rule. |
[Table 1. Custom Software Product form]

{#t_AddACustomProductSAMF__table_fdn_2pd_c1b}

*[\>]: and then