---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Run Software Asset Management Foundation plugin software reconciliation in workspace

# Run Software Asset Management Foundation plugin software reconciliation in workspace {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reconciliation is run as a scheduled job (default is weekly), but you can also run
reconciliation manually to reconcile software products in the Software Asset Workspace
environment on-demand.

## Before you begin

Reconciliation is run for products that have software entitlements or software
installs. Grouping and subgrouping are supported so you can narrow the compliance
results.

When running reconciliation manually, allow enough time for the process to complete.
For faster results, narrow the scope by selecting specific publishers.

Role required: sam_user or sam_admin

## Procedure

1. Navigate to the Run Reconciliation dialog box from either of the two ways:
   * Software assetSoftware asset workspaceRun Reconciliation
   * Software assetSoftware Asset WorkspaceLicense workbenchRun Reconciliation
   {#run-samf-software-recon-workspace__choices_xqf_wll_2qb}
2. Select a particular publisher for which compliance should be calculated.  
   You can also select all publishers.
3. To narrow results further, select a group or subgroup.  
   Available group and subgroup values include None, Country, Department, Company, Region, and Cost Center.
4. Select Run Reconciliation.  
   The reconciliation process may take some amount of time to complete. Once reconciliation is complete, the reconciliation results are shown in the Reconciliation tab.  
   {#run-samf-software-recon-workspace__table_z15_fnl_2qb__entry__2}

   | Field | Description |
   |-|-|
   | Number | Unique identifying number that is generated during the reconciliation process. |
   | Last reconciled | Date of last reconciliation run. |
   | Status | Status of the reconciliation. * Completed * In Progress * Failed {#run-samf-software-recon-workspace__ul_ftk_3wq_3pb} |
   | Ran for | All publishers, or specific publishers. |
   | Publishers | Only shown if publishers were specified on which to run reconciliation. |
   | Group | Group specified on which to run reconciliation. Values include None, Country, Department, Company, Region, and Cost Center. |
   | Subgroup | Subgroup specified on which to run reconciliation. Values include None, Country, Department, Company, Region, and Cost Center. |
   | Progress | Percent complete and progress bar for the reconciliation run. |
   | Progress summary | Specific step within the reconciliation process. Note: This list column is not shown by default. You can personalize your list column settings to add it, if desired. |
   | Updated | The date and time when the particular reconciliation process was completed. |
   [Table 1. Reconciliation results]

   {#run-samf-software-recon-workspace__table_z15_fnl_2qb}

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