---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Software Asset Management Foundation plugin roles

# Software Asset Management Foundation plugin
roles {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Software Asset Management Foundation plugin
adds the following roles.
{#r_SAMRolesSAMF__table_pdd_lkt_hp__entry__2}

| Role | Description |
|-|-|
| sam_admin | Inherits the sam_user role and has permission to run reconciliation and manage reclamation rules. |
| sam_user | Able to access all features except administrative. |
[Table 1. Roles]

{#r_SAMRolesSAMF__table_pdd_lkt_hp}

Users with the sam_user or sam_admin role can view and refresh the overview page.