---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

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workflow :

    - Technology


---

# Manage a SAM Foundation software suite

# Manage a SAM Foundation software suite {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a suite and add the corresponding components to the suite so the rights that your
organization owns are counted accurately during reconciliation.

A software suite is a group of related software offered as one unit. An example is the Microsoft Office Professional suite of office productivity software tools that
includes PowerPoint, Word, Excel, Outlook, and Access.

For any software model, you have the option to specify whether the model is a suite (parent) or
a component (child). A software model can be a component in multiple suites. For example, Microsoft Word is a component in Microsoft Office Standard and Microsoft Office Professional. Although you can set a single software model as both a
suite and a component, software is not typically sold as nested suites.  
Use the Inference percent and Mandatory fields when the suite parent is not defined in the install table.

* Inference percent: Specifies what percentage of the components in the suite must be installed for the software to be identified as a suite.
* Mandatory: Enforces whether a specific component in a suite must be installed to infer that the suite is installed. Choices are: Optional, Always Mandatory, Mandatory Group.
{#manage-samf-software-suite__ul_gl4_sj1_y4}

For example, say you specify the Inference percent as 80% and set the
Mandatory field to Always Mandatory on Microsoft Access. These settings specify that Microsoft Access must be
installed, along with three out of four other products (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft
Outlook) to infer that Microsoft Office Professional is installed on a device.  
When a suite parent is detected during reconciliation, the suite components do not count for the individual license.  
Note:  
Users with the model_manager role can navigate to Product CatalogProduct ModelSoftware Models, but cannot administer all aspects of software models.

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